Poor communication and customer service for delivery

[Nine2Five]

The first advisor I had did work weekends, however, the other two did not.
Maybe give it a few more days? If it comes up to later in this week, like Thursday, without a response, reply again.
Have you had a phone conversation with them?

On one hand, I didn't want to come off as nagging, but on the other, this info was necessary to make certain decisions.

Thanks I will wait , The email I sent this morning ended up getting a Auto reply from the Delivery Advisor so I’m not sure what’s going on?, I haven’t had a phone conversation with her yet, I sent a text to the Owner Advisor I had when I ordered my car to see if he could help and no response from him yet either, my delivery is on 11/1 and just wondering when I should be receiving my VIN and other info as I’m sure my credit union will need this info

 

[Sg911]

Read this thread too! Charlotte, NC Waiting Room