Problem with synchronizing - v11.1 ( 2024.3.20 aa97f7e6263 ) iPhone 15 Pro iOS 17.5.1

[gillfoto]

Problem with synchronizing - v11.1 ( 2024.3.20 aa97f7e6263 ) iPhone 15 Pro iOS 17.5.1
Just back from a trip; the App does not find car (spinning icon) , control in App do not work, anybody have similar problems? Suggestions? Thanks!

 

[PCMc]

I was regularly overseas for about 3 months at a time, away from my car. Sometimes I'd find after being away for a longer time, my car would go into a deep sleep and wouldn't initially respond to the app. Once I was back at my car, would go to the car, open it, it would fully wake up, and car would respond to the app like normal. Wouldn't do it every trip, but every so often it would. I'd try that and my guess is everything will go back to normal.

 

[EVRider-FL]

Do both the car and app have internet connectivity? If the phone isn’t on WiFi, is cellular data turned on in the iOS settings for the Tesla app?

 

[gillfoto]

I was regularly overseas for about 3 months at a time, away from my car. Sometimes I'd find after being away for a longer time, my car would go into a deep sleep and wouldn't initially respond to the app. Once I was back at my car, would go to the car, open it, it would fully wake up, and car would respond to the app like normal. Wouldn't do it every trip, but every so often it would. I'd try that and my guess is everything will go back to normal.

Thank you for your suggestion, but unfortunately that does not work for this scenario. I can get in the car and drive it but there is no transmission between iPhone and car other than that. None of the Tesla App Control ( while away from car and also inside car) features are completed 'unable to to find' even though both have WiFi and Bluetooth in both turned on.

 

[gillfoto]

Do both the car and app have internet connectivity? If the phone isn’t on WiFi, is cellular data turned on in the iOS settings for the Tesla app?

Yes they do, has WiFi and cellular operational. Thank you for the interest.

 

[gillfoto]

Yes they do, has WiFi and cellular operational. Thank you for the interest.

Still trying to problem solve, lost contact between iPhone App and Model Y our 2023, the 2021 is still ok.