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Eduthompson

New Member
Jan 24, 2021
1
0
Miami
I purchased a Model S on Dec 24th and have given the power of attorney so Tesla could transfer my previous vehicle tag to the new car.
The Coral Gables team emailed me indicating that the registration would be sent to me in a few weeks. However, the temporary tag is expiring today (Jan 24) and I have never received the registration.
I checked Florida’s Motor Vehicle website yesterday and no title has been associated to the new vehicle VIN number yet
 

DerbyDave

Member
Jul 2, 2020
623
318
Kentucky
Sounds like the Coral Gables team needs to help you get your registration materials, and get you another temporary tag ASAP. This is not normal.
 

Ostrichsak

Active Member
Sep 6, 2018
3,337
3,298
Colorado, USA
Sounds like the Coral Gables team needs to help you get your registration materials, and get you another temporary tag ASAP. This is not normal.
I would also say it's not unheard of, unfortunately. We've bought three used Model S and the first one took 6-moths (not a typo) to get us title work. The second one took 3-months. The third one took only a couple of weeks so I had hoped they were trending to being more efficient at this critical piece of selling used cars. That said, I've heard many stories of experiences still measured in the months so I wouldn't say it's abnormal for Tesla. When it does happen it's an absolute nightmare to try to get resolution as well especially considering they have no customer-facing phone number. This last fact is the customer service equivalate of "You got a problem? Tough $h!t." which appears to be Tesla's official stance on service.
 
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AMPd

Active Member
Nov 27, 2012
4,359
3,482
Northern California
I would also say it's not unheard of, unfortunately. We've bought three used Model S and the first one took 6-moths (not a typo) to get us title work. The second one took 3-months. The third one took only a couple of weeks so I had hoped they were trending to being more efficient at this critical piece of selling used cars. That said, I've heard many stories of experiences still measured in the months so I wouldn't say it's abnormal for Tesla. When it does happen it's an absolute nightmare to try to get resolution as well especially considering they have no customer-facing phone number. This last fact is the customer service equivalate of "You got a problem? Tough $h!t." which appears to be Tesla's official stance on service.
That’s a lot of moths, how would one even go about collecting that many.
 
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Ostrichsak

Active Member
Sep 6, 2018
3,337
3,298
Colorado, USA
ROFL

When I was typing it up I was in a hot hurry to get to "not a typo" and actually keyed out a typo. I was going to correct it but thought it would be more fun to see if anyone else picked up on it given how adamant I was that it wasn't a typo. You made pretty quick work of that so not as cryptic as I thought it might have been. :D
 
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