Good afternoon, everyone. I have a question regarding the mileage restrictions or limits on Tesla loaners. I recently purchased my vehicle, specifically in December. It was brand new, but it had some scratches and minor cosmetic defects. I discussed these issues with the sales manager, who agreed to address them at a later date. I wasn’t able to bring the vehicle in for repairs until February 14, so I took it to the Mount Kisco location in New York, which was the most convenient for me, despite living in Carthage, New York—a considerable distance away. There isn’t a Tesla service location nearby, but I travel to New York City weekly for work, so taking the vehicle to Mount Kisco made sense. Upon arrival, they provided me with a loaner without mentioning any mileage restrictions; they simply sent me an email containing a sort of contract, which I signed to obtain the loaner. They indicated the repair would take a few days.
Now, I had planned a road trip previously , since my son is on winter vacation and wants to spend time with our family in Florida. I’m curious about whether there are any mileage restrictions. A staff member mentioned that they don’t meticulously inspect the vehicle upon its return. The Model 3 loaner they gave me, which appears to have been frequently used as it had close to 22,000 miles and showed signs of wear like scratches and curb rash( lots of it ) was ok to me, I feel less guilty as opposed to brand new Tesla. Anyways, I’ve made the road trip from Carthage, New York, to Miami, Florida, which is a significant distance. I’m concerned about whether this will cause any issues. At the service location I was told that it would take at least a week for my car to be ready.
Now, I had planned a road trip previously , since my son is on winter vacation and wants to spend time with our family in Florida. I’m curious about whether there are any mileage restrictions. A staff member mentioned that they don’t meticulously inspect the vehicle upon its return. The Model 3 loaner they gave me, which appears to have been frequently used as it had close to 22,000 miles and showed signs of wear like scratches and curb rash( lots of it ) was ok to me, I feel less guilty as opposed to brand new Tesla. Anyways, I’ve made the road trip from Carthage, New York, to Miami, Florida, which is a significant distance. I’m concerned about whether this will cause any issues. At the service location I was told that it would take at least a week for my car to be ready.
