Report Navigation Errors?

[twentw]

There's a major freeway exit near me (Houston) that is mislabeled in the Tesla map. The same exit is properly labeled Google Maps. Is there somewhere to report these types of errors?

 

[Tam]

There's a major freeway exit near me (Houston) that is mislabeled in the Tesla map. The same exit is properly labeled Google Maps. Is there somewhere to report these types of errors?

I would just go to my Tesla account and send the report from there. Someone will reroute it to the correct department.

 

[darth_vad3r]

I've been using the voice command "Bug report ...." to note nav errors. I don't know if they include a GPS tag in the report so I try to give location, hwy, exit #. e.g. "bug report city, province, highway X eastbound exit 42B is 200m too far east in the navigation map".

I don't know if this actually helps or not, but I do it

 

[Tam]

...voice command "Bug report ...."

The issue with voice report is there's no acknowledgement that Tesla has received it.

If you send a message from your account web page, someone will acknowledge via an e-mail that they have received yours eventually (in few weeks to few months).

 

[darth_vad3r]

My car says “thank you for your feedback”, I treat that as acknowledgement

 

[Knightshade]

My car says “thank you for your feedback”, I treat that as acknowledgement

Some have suggested the report doesn't ever leave the car though- that it's essentially just a bookmark in your log files for Tesla to look at someday at a service center if you come in with an actual problem.

 

[darth_vad3r]

Some have suggested the report doesn't ever leave the car though- that it's essentially just a bookmark in your log files for Tesla to look at someday at a service center if you come in with an actual problem.

I thought it worked like Siri, it has to leave the car for the voice recognition to even work in the first place, no?

 

[DDotJ]

You can email [email protected].

Not sure if anyone is reading them but there is an autogenerated message that says they will review your feedback. I've done a few and some issues have resolved but not sure if it was because of Tesla reading the emails or if it was just something unrelated.