I have a Model X P90D with ventilated/heated seats, which they haven't made in at least 2 years now. I took it into service to get this and other things fixed Dec.7 /18. They fixed everything well except the seat warmer, which they said they would get back to me when they have a part to fix it. They didn't contact me after 1.5 months so I phoned the service and they admitted that they didn't have an ETA on the part, or if they could even get the part at all. I sent in an escalation email to Support and they promised to check into it and resolve it, a month ago. I just phoned service today and they said that the seat would have to be made by hand at the factory and still no time table as to when it will be made or sent. He was very nice but said that seats can take as long as 6 months to replace so by the time I get, if I do, I won't need a heater anymore!
BTW, the service guys turned off my newly installed Blackview Dashcam and didn't bother to tell me or plug it back in. Because it was so new I didn't notice it unplugged for 6 weeks after, because it is hidden from the driver. BE AWARE that this can and will happen if you have one!
BTW, the service guys turned off my newly installed Blackview Dashcam and didn't bother to tell me or plug it back in. Because it was so new I didn't notice it unplugged for 6 weeks after, because it is hidden from the driver. BE AWARE that this can and will happen if you have one!
