I couldn't find a forum for the app so I went with Model 3 one since that is what I have.
Secondary or additional users (what is the official term for them?) appear to not have access to "Roadside Assistance" in the Tesla app.
My wife has her own Tesla account. Her account account is associated with the Model 3 we share. Last night she had a tire go low while on a road trip. When I asked her to click on "Roadside Assistance" in the app she couldn't find it. I verified that it was in my app. I ended sharing credentials with her and when she logged in using my credentials the option appeared.
The problem with car ended up being a cracked wheel. I talked to Roadside assistance last night and they found her a service appointment at the Santa Barbara location which was 3 miles from her hotel. This morning they took care of it for about $400 (parts and labor) and while the car was there the service center took care of charge port dead pin swap out that is a warranty item.
Secondary or additional users (what is the official term for them?) appear to not have access to "Roadside Assistance" in the Tesla app.
My wife has her own Tesla account. Her account account is associated with the Model 3 we share. Last night she had a tire go low while on a road trip. When I asked her to click on "Roadside Assistance" in the app she couldn't find it. I verified that it was in my app. I ended sharing credentials with her and when she logged in using my credentials the option appeared.
The problem with car ended up being a cracked wheel. I talked to Roadside assistance last night and they found her a service appointment at the Santa Barbara location which was 3 miles from her hotel. This morning they took care of it for about $400 (parts and labor) and while the car was there the service center took care of charge port dead pin swap out that is a warranty item.