I totally understand each and everyone one of us wants the latest/greatest updated status, more specifically EDD, on their orders. I would suggest we consider the flip side of the coin. Imagine if you are a SA and receive hundreds of calls/emails every single day. While this is part of their job, I'd assume the SA has other tasks to complete as well. The SA has more info that we do, but sometimes its the same info as well. Checking your app, calling/emailing your SA every single day will not speed up your delivery, in my humble opinion; even refreshing the app 30 times a day will not speed up your EDD.
On a side note to show how America has shipped its manufacturing overseas, mostly to China, I ordered a 'USA made' Lazy Boy recliner back in April. Just today, I received a text that it's in and to 'click to schedule delivery'. I called monthly since April to receive an EDD of 'next month' every month. If some people want to *itch about poor SA service, long EDDs, etc...I'd recommend a different route that may speed things up. How about we start making our own stuff? IE, lets make our own chips/components to automobiles that are 'made', rather assembled in America. BTW, Lazy Boy told me that they were backordered on foam imported from guess where.