I hear a lot of people talk about emailing their SC and getting great response. I have emailed the Seattle (SODO) SC about four times, and have never received a prompt response. The best that I've gotten is a reply (after a couple of weeks!) that clearly indicates they didn't read my email suggesting that I call for an appointment. This has been very disappointing. They also don't have a website to arrange an appointment for service, which I find to be incredible.
Is this an exception, or are they just living in the stone ages of rotary telephones here?
Is this an exception, or are they just living in the stone ages of rotary telephones here?