I brought my car to Tesla Service Center at Smithtown NY to fix the falcon doors. When I picked it up in the parking lot I found the rear bumper and fender were bumped. I talked to the technician (night time so no more managements and sales etc). He suggested me to leave it at the parking lot and he would escalate to the management next day. I was told to wait since they had to look at the security camera footage. I waited for two days and a lady from security team called me and said they checked the security camera and found no collision in Tesla premises so they would not take any responsibility. I asked them for intake pictures and condition forms (like all other dealerships) and they said they did not have it since it is optional and they did not take any picture. My sentry mode was always on and I thought I could find out who and when this incident occurred and I found there were no recordings since I dropped off my car for service. Obviously some recordings were wiped. I talked to Tesla certified collision center and they quoted me $20000 to repair the damage and I now understand why tesla does not want to take the responsibility. I wanna file a complaint but to be honest I don’t even know where to start. Attorney does not give me a *sugar* since there is no death or injury involved. Any ideas I can fight for my fairness? Appreciate any comments or suggestions.