Ship to Oahu for repairs

[maui2019]

I took delivery on Maui of a new Model 3 in June 2019. The AC is not working and Tesla informs me that it will be necessary to ship the vehicle from Maui to Oahu to make the necessary repairs. Has anyone experienced a similar need to ship their Tesla from another island to Oahu for repairs? Any suggestions on how to make the process as painless as possible would be much appreciated. Mahalo.

 

[Hawnboy]

Can't the S.C. recommend a A/C repair shop on Maui who can perform the needed repair under warranty? That really sucks! Man, I'm glad I live on Oahu...well sort of!

 

[ElectricKepi]

I took delivery on Maui of a new Model 3 in June 2019. The AC is not working and Tesla informs me that it will be necessary to ship the vehicle from Maui to Oahu to make the necessary repairs. Has anyone experienced a similar need to ship their Tesla from another island to Oahu for repairs? Any suggestions on how to make the process as painless as possible would be much appreciated. Mahalo.

Interested in knowing how this turned out for you. We just ordered ours and take possession on O'ahu 12/23. A bit worried about this type of situation. Thanks for sharing any updates!

 

[JLika]

I took delivery on Maui of a new Model 3 in June 2019. The AC is not working and Tesla informs me that it will be necessary to ship the vehicle from Maui to Oahu to make the necessary repairs. Has anyone experienced a similar need to ship their Tesla from another island to Oahu for repairs? Any suggestions on how to make the process as painless as possible would be much appreciated. Mahalo.

I also am from Maui, and waiting for delivery. Did you get it sorted out here on Maui or did you have to actually ship the vehicle to Honolulu ?

 

[fseir]

Wow, they really need to stand up a mobile ranger on Maui.

 

[nanimac]

Wow, they really need to stand up a mobile ranger on Maui.

Last I heard, they had 2 or maybe 1.5 rangers there.

 

[AnaBanana]

I took delivery on Maui of a new Model 3 in June 2019. The AC is not working and Tesla informs me that it will be necessary to ship the vehicle from Maui to Oahu to make the necessary repairs. Has anyone experienced a similar need to ship their Tesla from another island to Oahu for repairs? Any suggestions on how to make the process as painless as possible would be much appreciated. Mahalo.

Aloha from the BI,
I have paint issues and they tell me they have to ship to Oahu.
So now, not only dealing with a very sub-quality paint job on my wonderfully engineered auto... but have to wait to get it shipped to Oahu.
Every time I wash/wax my baby... the defects make me sick!
*** This is not a good situation for outer island Tesla owners.

 

[Gu$ G]

Aloha from the BI,
Every time I wash/wax my baby... the defects make me sick!
*** This is not a good situation for outer island Tesla owners.

Very disappointing to hear! How does delivery work when you purchase new from an island other than O'ahu? Were you allowed to inspect the car in O'ahu before they setup delivery to BI?