Vantes
New Member
Hi, So based on my experience dealing with Tesla, I would wait for getting the new product, Model Y, let them sort out the issues with the car. I had M3, ordered in January 2018, waited for my order to be filled in March, they matched my reservation with a 2017 model, which I in my opinion was not right because I did not get discount to match for an older model. They took full payment on delivery, and had so many issues at the delivery, did not realize that I could have rejected the delivery, they rushed me to sign on car agreement, hand them the cashiers ck for the full payment minus deposit, driver door was misaligned at the delivery, never closed right, and I had to make many trips, and many other issues, that I made many trips that eventually burned me out. Had to get legal action finally got resolved after two years with almost my full price. After that I did buy M3, but this time I bought a fleet from Tesla, and a year old model, yeah it has some issue, but then I did not pay top most price so don't get angry. So moral of story, buy a model that has been around so all the kinks are dealt with.
Tesla is a good company but don't have good customer service, too many employees, don't know who does what, it seems like you dealing with FBI or secret service agency when you try to get direct number to person in charge of issues you would have discussed with.
Tesla is a good company but don't have good customer service, too many employees, don't know who does what, it seems like you dealing with FBI or secret service agency when you try to get direct number to person in charge of issues you would have discussed with.