Great advice. This is what I was hoping would happen. The service center in town is a small service only location. A new big center is being built. I did the best I could while being very nice.At this point think the OP is ahead, but for anyone else get to know rhe SC site manager (service and sales) prior to delivery as to handle and escalate issues like these
If this was mine, at a min I would have accepted free alignment and split the price of the replacement tire as to accept responsibility for not observing abnormal conditions on a new vehicle
My experience with Tesla, personally knowing this manager is key for getting what you want
They treat me like gold