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Slacker not streaming

Discussion in 'Model 3: User Interface' started by Napboy, Apr 29, 2018.

  1. Napboy

    Napboy Member

    Joined:
    Apr 3, 2016
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    100
    Location:
    San Diego
    This morning, Streaming radio wasn’t working. It showed “using tesla account” then it asks to use a personal slacker account (which I don’t have, of course). Tunein and phone Bluetooth work fine. Seems to be a problem with the Tesla account. Anyone else experiencing this?
     
    • Like x 1
  2. NewTMSMan

    NewTMSMan Active Member

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    Generally same here, Slacker not working, and I get Error Loading continuously on LTE or WiFi.
     
    • Informative x 1
    • Like x 1
  3. Skipdd

    Skipdd Supporting Member

    Joined:
    Dec 30, 2015
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    575
    Location:
    Silver Spring, MD
    IMG_2581.JPG Same here

    Expect/hope it is temporary
     
    • Like x 1
  4. NewTMSMan

    NewTMSMan Active Member

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    Seems they forgot to update their domain registry and the entire site is down. Not a Tesla issue, shockingly :)
     
    • Like x 2
  5. 75Shappyt

    75Shappyt Member

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    Jan 18, 2018
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    Kansas City, Mo.
    thanks guys, how do we get it back on?
     
  6. jamnmon66

    jamnmon66 Member

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    Brighton, CO
    At the risk of hijacking the thread, does anyone know if you can use the offline feature in Slacker like you can in the app?
     
    • Disagree x 1
  7. brkaus

    brkaus Well-Known Member

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    You wait. Slacker screwed up. No slacker works on any platform that I tried. slacker.com doesn’t work either.

    It does look like the domain is now renewed. So it may just be propagation time now.
     
    • Like x 1
  8. MelaniainLA

    MelaniainLA Member

    Joined:
    Dec 22, 2016
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    Location:
    Los Angeles, CA
    Someone stole the domain. It’s not slacker. Hahaha. Tesla now has to give us Spotify or Apple Music.

    Please email Tesla executive support and demand a fix. Even Pandora!!
     
    • Disagree x 1
    • Love x 1
  9. brkaus

    brkaus Well-Known Member

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    No one stole the domain. There is a renewal period before it goes to the open market. No need to waste Tesla's time.

    Slacker Radio on Twitter

    ---

    We’ve had some unexpected tech issues this morning but are working through them as we speak. We expect service to be back very soon if not already. So sorry!
     
    • Love x 1
  10. DMack

    DMack Member

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    Still would rather have a native Spotify app.
    The Slacker interface and app functionality are wack.
     
    • Like x 1
  11. brkaus

    brkaus Well-Known Member

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    There will probably be an IT person available to hire on Monday...
     
    • Funny x 2
  12. brkaus

    brkaus Well-Known Member

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    It is back and working on my home computer. I had to reset the DNS resolver on my firewall to clear the cache. No idea what the time to live is on an entry like this.

    Have not tried it in the car recently.
     
  13. DMack

    DMack Member

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    Location:
    Oakland
    Wasn't working in my car as of 45 minutes ago.
     
    • Informative x 1
  14. vthomas

    vthomas Member

    Joined:
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    Location:
    CA
    FYI - they’re offering premium for a month as goodwill if you send them a tweet via Twitter. @slackerradio
     
    • Informative x 1
  15. cellogig

    cellogig Model X..Model 3

    Joined:
    Feb 14, 2018
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    Near the BP oil spill
    And everyday will be the same. Loading error...loading error....loading error...I gave up and stream pandora via Bluetooth.

    Did I say Bluetooth...can’t get my car open 85 percent of the time with the phone key Bluetooth . But have no issue streaming music via Bluetooth.

    I don’t want to know why and don’t want someone’s college dissertation on why.
     
  16. slotti

    slotti Member

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    Apr 21, 2018
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    Still down. This might require a reset or similar from Tesla. Not sure. If it still out tomorrow, I'll try a reset.
     
  17. AG5PA

    AG5PA New Member

    Joined:
    Apr 28, 2018
    Messages:
    4
    Location:
    Doylestown
    Same problem. Keeps saying error downloading and then skips to the next song.
     
  18. cellogig

    cellogig Model X..Model 3

    Joined:
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    Location:
    Near the BP oil spill
    And everyday it will say the same thing
     
  19. slotti

    slotti Member

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    Location:
    91307
    seems to be back up.
     
    • Informative x 1
  20. jschwefel

    jschwefel VIN #1249, aka “Frank”

    Joined:
    Apr 30, 2016
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    212
    Location:
    Indy
    Yep, we’re back up in Indianapolis since around 7pm.
     

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