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Spotify Invalid Account, doomed forever?

Discussion in 'Europe -' started by nurp, Jul 4, 2018.

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  1. nurp

    nurp New Member

    Joined:
    Apr 22, 2018
    Messages:
    3
    Location:
    Switzerlard
    We bought a second hand Tesla S 70d from 2015 in February (now it is July). Since then I could never login to Spotify.
    I have reset both console and dashboard (hold scrolls and up arrows). Still "invalid account". Has anyone did something different and got it working? I am in Switzerland.
     
  2. Tozz

    Tozz Active Member

    Joined:
    Jan 10, 2018
    Messages:
    1,048
    Location:
    Tynaarlo
    Not familiar with this issue, but you could try to do a full reset (its somewhere in controls -> settings). It wipes all user data, so keep in mind that _all_ your stored data is gone. Driver profiles, navigation settings, everything is back to defaults.
     
  3. .jg.

    .jg. Member

    Joined:
    Feb 27, 2018
    Messages:
    212
    Location:
    Weston Super Mare, England
    If you go to the media player, select Spotify and then scroll to the bottom of the page, what do you see? Does it give the option to sign into a Spotify account? Does it offer the option "Use Tesla account"?
     
  4. Matias

    Matias Active Member

    Joined:
    Apr 2, 2014
    Messages:
    2,465
    Location:
    Finland
    My spotify account password in Tesla had for some reason changed from the one I had used earlier to some random string which I was able to see in my Spotify account settings in my tablet. By using this random string I was able to log in in Tesla. I recommend that you check this possibility.
     

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