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SR+ Owners with HW 3.0 Getting 2019.16 Update ?

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someone mentioned in TMC that installing a win10 app called Tesla control can tell you the info. I tried and the info from that app is NOT accurate at all. It says my car does not have EAP and AWD lol, and it says I am on hw2.5. I asked the service center if they can tell this remotely and the tech confirmed with me that I am on hw3.0