Stuck with 2021.24.28

[N347RG]

I have a 2018 model S. I would like to try the FSD Beta, but have been told I need 2021.36. When I check my car’s update status the app reports that I am up to date with 2021.24.28. I paid for FSD when I bought the car. I have been upgrade to the newest FSD computer (not impressed), but can’t seem to get the latest SW.

What is up with that? Why can’t I get the update?

This is really frustrating

 

[Tam]

...2021.24.28...

It sounds like you are missing MCU2.

 

[N347RG]

I have HW3. Just confirmed it was installed May24, 2021.

 

[Tam]

I have HW3. Just confirmed it was installed May24, 2021.

Yes, I know. HW3 upgrade is free.

But MCU2 upgrade costs some money.

You are not missing the free HW3.

You are missing the $1,500 MCU2.

 

[N347RG]

I paid for full self driving from the beginning. It is Tesla’s responsibility to make sure I have the hardware necessary. Otherwise, I paid for something unobtainable. That is fraud.

 

[N347RG]

When I did my test drive I was told that I would receive ANY hardware and SW upgraded needed for FSD implementation.

 

[LowlyOilBurner]

MCU2 looks to be the snag. That’s an out of pocket expense unfortunately.

 

[Tam]

I paid for full self driving from the beginning. It is Tesla’s responsibility to make sure I have the hardware necessary. Otherwise, I paid for something unobtainable. That is fraud.

When I did my test drive I was told that I would receive ANY hardware and SW upgraded needed for FSD implementation.

I hear you loudly. You were asking why you are stuck so I answered the missing factor. Notice that I did not justify Tesla's behavior.

Again, I am with you. A promise is a promise. You should not pay a single cent more because you already paid for the promise of FSD already.

But how are you going to make Tesla fulfill its promise?

 

[byeLT4]

I agree with all that has been posted. 2017 S with MCU1, 2021.24.28 and 'FSD', but we know the version we have will never function as intended because Tesla now puts all effort into the new beta program. I feel your frustration.

 

[EVRider-FL]

Tesla doesn’t have to make FSD Beta available on all hardware configurations that support the FSD capability. However, when FSD Beta becomes the production version, I think they’ll need to provide all the necessary hardware upgrades, including MCU2 if required.

 

[N347RG]

I hear you loudly. You were asking why you are stuck so I answered the missing factor. Notice that I did not justify Tesla's behavior.

Again, I am with you. A promise is a promise. You should not pay a single cent more because you already paid for the promise of FSD already.

But how are you going to make Tesla fulfill its promise?

Thanks, I appreciate your post. Did not mean to project any negativity your way. I did check and I have the MCU1.

I used to be a Tesla fanboy, but their POOR customer service/support and now this.

Still an EV fan. With all the new EVs coming out, I don’t think I’ll be buying another Tesla.