Tesla Account down...

[BreatheEasier]

It is behaving like an authentication provider issue. Not sure what cloud provider they are hosted on, or what auth provider they use, but IMO, the failure is occurring in the SSO redirect, and potentially with the auth token exchange.

 

[Jaycha2]

Site is back up...and it does not shows VIN anymore , and neither the payment info. We regressed

 

[minsara_visiri]

Site is back up...and it does not shows VIN anymore , and neither the payment info. We regressed

Yeah. I did NOT have VIN before but the account page is all different.

 

[rxlawdude]

Hmm, mine no longer shows the pre-delivery steps I had completed (steps through insurance policy)...

 

[geneticlypfct]

Yea, mine is back up but shot me back to the 'Order' step with all 4 (Delivery Location, Registration, Trade-In, Payment Method) checked off. Previously was at 'Prepare for Delivery'

 

[Aleks0404]

its all good. VIN search is back in the Source code

 

[minsara_visiri]

its all good. VIN search is back in the Source code

All my "VIN": search in source code comes back null

 

[rxlawdude]

It now is back to where it was yesterday. And no VIN for the Y in source (but our other two Teslas' VINs are in there).

 

[Jaycha2]

All good for me..Got my VIN and Payment info back

 

[St☰v☰]

Great, it's s up, damn, no VIN...

 

[Nilroc]

They changed the look of the account page. They still have Pay Per Use Supercharging showing on my page.
Should read Unlimited Free Supercharging. I've given up trying to get them to change it. On Tesla's end they have it right on my Account Page it has read wrong since day one. They may be good at software but they are horrible at Web Pages!

 

[Dennisis]

Bummer, back to painting the garage......

 

[DDrawer]

All looks the same to me. No VIN in the source either.

 

[Aikidoka]

its all good. VIN search is back in the Source code

Would you please explain how to do a VIN search in the Source Code?

Thank you.

 

[bcs92]

Mine looked different for a second and had errors regarding my payment info. Now it seems to be back to how it was before...still no VIN

 

[DDrawer]

Would you please explain how to do a VIN search in the Source Code?

Thank you.

Go to manage your car page in google chrome, right click, view page source, ctrl F to search, search for 5yj.

 

[Dennisis]

Go to manage your car page in google chrome, right click, view page source, ctrl F to search, search for 5yj.

Make sure it's 5YJY though (Model Y) - mine has had a 5YJX in it for quite a while (Model X). I don't know if everyone has this until they get a real VIN or if they've just done it to get my hopes up....

 

[DDrawer]

I always search 5yj, and nothing shows.

 

[tonyb99]

Account page down again for anyone else this morning? 5/25

Please tell me this is not the same people who program the cars....

 

[DaveORD]

Please tell me this is not the same people who program the cars....

Probably the paint dept...