Tesla and MyQ

[bsaur]

Are others’ MyQs still doing the “immediate close” for the auto-close without the beeping and flashing? I just started using the MyQ integration in June and it’s only done the immediate close twice and the rest of the time it does the waiting-beeping-flashing thing. MyQ says on their website that one of the features of the subscription is “immediate close without beeping and flashing” so I called MyQ Tesla support today and the support specialist refused to acknowledge that this is or ever was a feature and was resolute in his belief that it needs to beep and flash for safety. Color me confused - is this a feature or not? Or is it something they have removed due to the garage doors sometimes closing unexpectedly and crunching cars as in some of the earlier posts?

 

[exxxviii]

Mind seemed like it did immediate close a couple times a few weeks ago. Then returned to the flash-and-beep mode. I did not think anything of it at the time.

 

[napsfolyfe]

Are others’ MyQs still doing the “immediate close” for the auto-close without the beeping and flashing? I just started using the MyQ integration in June and it’s only done the immediate close twice and the rest of the time it does the waiting-beeping-flashing thing. MyQ says on their website that one of the features of the subscription is “immediate close without beeping and flashing” so I called MyQ Tesla support today and the support specialist refused to acknowledge that this is or ever was a feature and was resolute in his belief that it needs to beep and flash for safety. Color me confused - is this a feature or not? Or is it something they have removed due to the garage doors sometimes closing unexpectedly and crunching cars as in some of the earlier posts?

mine has always beeped and flashed before closing. this has been the way since I've used it on the phone, in the home app via HomeKit or from the console in the car. I've not seen it once just start closing before that annoying beep is done.

 

[Stewart]

mine has always beeped and flashed before closing. this has been the way since I've used it on the phone, in the home app via HomeKit or from the console in the car. I've not seen it once just start closing before that annoying beep is done.

This is interesting as there seems to be a delta in what people are experiencing on closing. I personally do not have any flashing beeping on closing via the MyQ on the Tesla. It does via the app and the timed auto close, but doesn’t via the remote panel. It’s interesting that this would be the same experience if you used the button on the wall, no flashing or beeping. My garage opener was not a native Wi-Fi enabled, it was a retrofit with a bridge module. Although I control my mom’s garage door and hers is natively Wi-Fi. Is there a setting that I’m unaware of? The response from the technical support is interesting, getting the feeling that it’s a scripted response for this event? Maybe it’s time for me to contact support and challenge the experience that I’m having…

 

[napsfolyfe]

This is interesting as there seems to be a delta in what people are experiencing on closing. I personally do not have any flashing beeping on closing via the MyQ on the Tesla. It does via the app and the timed auto close, but doesn’t via the remote panel. It’s interesting that this would be the same experience if you used the button on the wall, no flashing or beeping. My garage opener was not a native Wi-Fi enabled, it was a retrofit with a bridge module. Although I control my mom’s garage door and hers is natively Wi-Fi. Is there a setting that I’m unaware of? The response from the technical support is interesting, getting the feeling that it’s a scripted response for this event? Maybe it’s time for me to contact support and challenge the experience that I’m having…

for me, there is no warning lights or noise when you use the garage button or the remote pad. it just closes and only whines when it encounters an obstacle as it's closing or opening. I've never once had my garage door close without waiting for a period of time of beeping and flashing. is this a setting thing that you can change on your garage door opener?

 

[JayPaul]

This is interesting as there seems to be a delta in what people are experiencing on closing. I personally do not have any flashing beeping on closing via the MyQ on the Tesla. It does via the app and the timed auto close, but doesn’t via the remote panel. It’s interesting that this would be the same experience if you used the button on the wall, no flashing or beeping. My garage opener was not a native Wi-Fi enabled, it was a retrofit with a bridge module. Although I control my mom’s garage door and hers is natively Wi-Fi. Is there a setting that I’m unaware of? The response from the technical support is interesting, getting the feeling that it’s a scripted response for this event? Maybe it’s time for me to contact support and challenge the experience that I’m having…

I think by design, whenever MyQ equipped openers close via internet based communication, they are supposed to flash lights and beep (delay and warning for anyone walking around the door). If you use the button or use homelink (direct communication) where you would have line of sight to the door it closes without the warning/delay.

If you are using the bridge, your opener has no idea how the communication is coming to it. So, it will never do the flash/delay. The opener just receives a signal like it was a homelink/remote command.

 

[bsaur]

I think by design, whenever MyQ equipped openers close via internet based communication, they are supposed to flash lights and beep (delay and warning for anyone walking around the door). If you use the button or use homelink (direct communication) where you would have line of sight to the door it closes without the warning/delay.

If you are using the bridge, your opener has no idea how the communication is coming to it. So, it will never do the flash/delay. The opener just receives a signal like it was a homelink/remote command.

I’m not sure I’m understanding - when you reference the bridge, do you mean the MyQ unit that sends the signal to the garage door opener?

In any case I thought the MyQ should be able to close without the delay when it does the proximity-based auto-close from the Tesla, since you are within visual range of the door and could confirm the coast was clear for the door to close. Also if that doesn’t work that way, they shouldn’t have this feature listed on their website.

 

[JayPaul]

I’m not sure I’m understanding - when you reference the bridge, do you mean the MyQ unit that sends the signal to the garage door opener?

In any case I thought the MyQ should be able to close without the delay when it does the proximity-based auto-close from the Tesla, since you are within visual range of the door and could confirm the coast was clear for the door to close. Also if that doesn’t work that way, they shouldn’t have this feature listed on their website.View attachment 961539

Does you opener have MyQ built into it, or are you using the “Smart Garage Control” in that ad? From my experience the instant close is only with the separate smart controller.

If you have MyQ built in, if the signal comes from an internet based signal, it will have a delay in order to warn people. MyQ doesn’t know if you are sending the signal via the Internet from 5’ away or from 5 states away.

With the smart controller there are/were 2 versions (at least there were), one with a built in light, the other without. The one with the light, would delay and flash it’s own light, the one without didn’t.

Unless Chamberlain developed a separate API for Tesla that makes it behave differently, any Internet based signal to a built in MyQ opener results in the flashing/delay. If their smart garage controller (add on to work with any brand garage opener) doesn’t have the light, it would be instant.

The Homelink upgrade is just worth it. I use my phone app when I’m not in the car, or if I want to open the door for other people (deliveries, family, pest control company, Amazon in garage deliver). But in the end, for a vehicle, nothing is better that a direct signal.

Also, if your internet goes down, MyQ will not work. Assuming your power is still on, you can still open the door with homelink/remote.

My 3 is a 2019 with homelink, and my ’21 Y didn’t, but I had it installed the day I took delivery.

 

[Ash83]

Same, before they updated the website to show the “Immediate Close” feature it was always beeing. After the update it is like 30-70 now, No clue what causes it. I have 5 diffrent myQ garages and they all behave the same.

I am just haply the cannot connect error measage seems to be fixed. I only see it if the car was sleeping for a while and most likely it is due the wifi takes a while to connect.