Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Tesla app stuck showing Software Update available

This site may earn commission on affiliate links.
Has anyone ran into this before? Had a notification of a software update available. Tapped to start the update and went on about doing something else. While later I opened the app to see if it was done and saw it still shows update available but saying the update is scheduled for Friday at 6:44 (this is when initiated the original update). Now if I try to do the update, it says there is no update available but can’t get rid of the notification that there is an update. Tried force quitting the app, no luck.
 

Attachments

  • D1FF6B73-F8BB-4B82-90D7-73DA3D90C141.png
    D1FF6B73-F8BB-4B82-90D7-73DA3D90C141.png
    1.1 MB · Views: 597
  • F388E85D-4ABB-4C81-9CFD-D2C93078E13B.png
    F388E85D-4ABB-4C81-9CFD-D2C93078E13B.png
    819.3 KB · Views: 369
  • 0D8E0B86-5B06-4FC1-B25E-2279218C4085.png
    0D8E0B86-5B06-4FC1-B25E-2279218C4085.png
    819 KB · Views: 213
Had a similar (not identical) issue about a month ago on my 10/16 90D. I wasn't able to connect to the car with the app, although the car was drive-able.

Used the scroll wheels for a soft reboot on the car and it worked. The software update finished installing and the car and app were functional.
 
Had similar issue. Service center said “be sure you are connected to a strong wireless and do soft reboot with scrolling wheels.” I was also told that if the 12v battery is low and needs replaced that the software update will not complete.

Hope this helps.
 
So the car took the update, its on 2019.28.3.1, but the app for some reason still shows an update available. Of course since its already on the latest version, there is no update available. I just don't know how to clear the app so it doenst show there is an update available anymore.
 
Did you ever figure out how to clear the message from the app? My app says installing and stuck at 59%, but the car says up to date. Thanks!
Do you have a recent new car delivery? My app (and car) showed similar issue during factory firmware hold. It eventually cleared when the latest firmware update was applied (3 weeks in my case, but the holds are inconsistent depending on timing).