Tesla app update today, NOW NO CAMERA VIEW

[Vicj]

4.24.5-1931 update to the app today. Viewing cameras remotely with sentry enabled no longer works.
Anyone else?

 

[Aikidoka]

You're not alone. My car is in the garage where Sentry Mode is automatically off. I'm unable to turn on Sentry Mode to allow viewing live camera. I'll check it tomorrow when I'm away from home.

 

[Vicj]

I don't think it works when sentry mode is off. Only when on.

 

[jjrandorin]

I don't think it works when sentry mode is off. Only when on.

Remotely viewing cameras has never worked with sentry mode off. It only works with sentry mode on, AND with the purchase of premium connectivity.

 

[Vicj]

Correct
That's why in my original post, I mentioned that Sentry is ON. I have premium connectivity. It's worked perfectly for a couple years. The app updated, and nothing. It goes to the screen, then just spins. And spins. And spins.

 

[rlsd]

I can see camara images from my car parking in the garage now. Same SW version.

 

[Vicj]

I'm on a Samsung Galaxy flip 4. Are you Android, or apple?

 

[rlsd]

I'm on a Samsung Galaxy flip 4. Are you Android, or apple?

Android. S22+

 

[kpanda17]

Saul Goodman
breaking bad joke

 

[Vicj]

Ok. Seems as though I'm the only one

 

[Chewy13]

I can see the camera images with Sentry Mode On, but has anyone else noticed in the quad view, that the rear trunk, and repeater cameras are mirrored (backwards)?

 

[flixden]

I am on the same app version, Android. Sentry and cameras work fine. Nothing is mirrored or backwards either.

 

[Jaymc5]

On an iPhone ... Tesla app ver. 4.24.5 Build 1931 Hash b60c307c42 and am able to view all five cameras with sentry mode on.

 

[Chewy13]

Here’s what I see.
When looking at the cameras individually, they’re not mirrored. On the 2x2 matrix, the front is correct - but rear facing cameras are mirrored. Not sure how to report this bug..

 

[flixden]

Here’s what I see.
When looking at the cameras individually, they’re not mirrored. On the 2x2 matrix, the front is correct - but rear facing cameras are mirrored. Not sure how to report this bug..

View attachment 972920

View attachment 972921

View attachment 972922

View attachment 972923

View attachment 972925

Looks correct to me.

 

[Chewy13]

Looks correct to me.

Compare the 2x2, all 4 images at once - to the individuals, they're not the same. You can even see the charging cord coming out of the right side of my car in the 2x2.

 

[flixden]

Compare the 2x2, all 4 images at once - to the individuals, they're not the same. You can even see the charging cord coming out of the right side of my car in the 2x2.

I see it now. Weird!

 

[vangot]

I can see the camera images with Sentry Mode On, but has anyone else noticed in the quad view, that the rear trunk, and repeater cameras are mirrored (backwards)?

Yes. I never understood the logic behind that. Very difficult to get one’s bearings. Interestingly, if you select the individual repeater camera view then it’ll show up in the correct orientation.