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I think the point he's trying to make is that Nest cameras don't record video until the sound event. So the few seconds of video prior to the sound shouldn't have been recorded. However, perhaps newer nest cameras that are powered via 120 continuously record? The ones I had did not, but perhaps this one could.
So what part of the sound of a glass breaking don't you think qualifies as a "sound"? You can even hear small glass particles fall to the ground a few seconds after the initial break sound (which admittedly sound weird, but that's probably because the mic on the cam is dynamic and it was dead quiet, except for literal crickets, until the break).
Wow, people are doubting RAM buffers exist in security cameras. I have now seen it all.
Teslas definitely have some issues and there are plenty of valid complaints. There are also trolls both paid and otherwise attempting to damage Tesla's reputation. So it's always a question when a new person posts something like this. His comments aren't phrased like a question; that I could understand. Also, his spoken comments do not gybe with his written comments. Another issue, watch the video very closely. I did, trying to look through the windshield to see if I could see something happen to the right rear window. Immediately prior to the sound of the window breaking, there are subtle artifacts on the Y's windshield and on the floor. That's something that could happen during video editing, like adding sound effects. There is absolutely no visual evidence of what happened. This is the only video the guy has uploaded to YouTube. So yeah, my FUD alerts are going off. Nothing conclusive, but when you add it all together...
I've put this on a big screen and played it a couple of dozen times. There is no indication anything is happening to the back window. I'm not saying that's definitive, I'm not sure you would see anything given the lighting. I think what you're seeing are the artifacts in the windshield, but those same artifacts are visible in other places--look at the floor--at precisely the same time. And again after the sound. Kind of just like someone edited the video to add sound effects. Certainly there's nothing definitive, but add it all up and it's suspicious at the very least.
If it's not FUD, it's still awfully snarky. If it's real, Tesla will fix it under warranty. The sad fact of life is all cars have issues, and the guy sounds old enough to have figured that out by now. If Tesla had denied warranty coverage I could understand his feelings. Without the comment, I could have commiserated with him. But the snotty "Good luck to you" combined with all of the other warning flags eliminate any sympathy I might have had and any trust that he's being truthful. If it is true, with his attitude and snottiness, good luck to him. Because this isn't "what happens when you buy a Tesla." This is unfortunately what happens to some buyers of any car. *sugar* happens, that's what warranties are for.
EDITED TO ADD: I studied the video a bit more. Watch for artifacts just as the added "Turn Volume Up" drops out of sight. IMHO that confirms that the editing program he used to add the "Turn volume up" adds artifacts at editing points identical to the ones seen just prior to the sound of the "window breaking". Again that doesn't prove anything, but it does beg the question "what was edited at that point?"
I can't speak for others, but for me it was several things. First, his narration in the video. His tone was in complete contrast to the post. Second, it was his very first post after owning Teslas for years, also at odds with the narration. He had never posted on youtube,A lot of battery powered ones don't have them. What I don't understand is why people assumed that was the case here.
I agree. I don't think this is something that a customer should be expected to automatically know. Is there a way to appeal or escalate their decision?So my model Y passenger side window shattered while my system was doing software updating.
According to the Tesla tech team, this is not their fault or factory defect, we all (tesla owners) should know that we should not open the door or even sit inside while the system is doing software updating (Hmmm). The screen showed the message “vehicle can not be operated or driven during this update”. The vehicle was not moved or driven, however sitting inside or even opening the door caused this window to become broken and it’s not under warranty coverage? A warning message should clearly show that even opening the door or sitting inside while the system updates is prohibited. Otherwise it should be 100% under factory warranty. I have no option but to pay half of this damage ($400) that is not even caused by my negligence.
Please correct me if I am wrong. Thanks..
I am sure we can or at least get them fix this glitch.I agree. I don't think this is something that a customer should be expected to automatically know. Is there a way to appeal or escalate their decision?
No kidding, This awareness should be told as part of the walk thru on the day we pick up the car. Or don’t send the update notice until we are actually away from vehicle or make the damn warning message nice and clear on the screen monitor (i.e. opening the door is consider an operation). There are so many ways to avoid this dumb issue.You're right. If they knew the window couldn't roll down during an update the screen should clearly say "Warning: opening door during update may break window glass." I don't see how anyone would know this in advance.