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Tesla Service Centers - Philly area

Discussion in 'Tesla Motors' started by fallen888, Feb 14, 2017.

  1. fallen888

    fallen888 Member.. hehe, I said "member"

    Joined:
    Jul 27, 2016
    Messages:
    561
    Location:
    Philly(ish), PA
    I've been dealing with the service center in Devon, PA and have been pretty frustrated with their ability to deliver on promises of resolving issues. I'm considering driving a bit more out of my way in hopes of getting better results from another service center. Two other centers "relatively" close to me are:
    1. Springfield Township, NJ
    2. Paramus, NJ
    I'd appreciate feedback on these locations, or any other recommendations (maybe they all suck equally :eek:).
    Thanks.
     
  2. TJtv

    TJtv Member

    Joined:
    Oct 13, 2016
    Messages:
    63
    Location:
    NJ
    Springfield is local to me. I've not yet been there with my model x, but when I called a few weeks ago to make an appointment the first available appointment was six weeks out!
     
    • Informative x 1
  3. fallen888

    fallen888 Member.. hehe, I said "member"

    Joined:
    Jul 27, 2016
    Messages:
    561
    Location:
    Philly(ish), PA
    :eek:
     
  4. jaguar36

    jaguar36 Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,071
    Location:
    NJ
    Won't help you now, but Tesla has applied to open a showroom and service center in Cherry Hill, NJ.
     
    • Like x 2
  5. fallen888

    fallen888 Member.. hehe, I said "member"

    Joined:
    Jul 27, 2016
    Messages:
    561
    Location:
    Philly(ish), PA
    Still, good to know.
     
  6. randygts

    randygts Member

    Joined:
    Jan 6, 2013
    Messages:
    18
    Location:
    Moorestown, NJ
    I have had two Model S going back to early 2013, when they were in Norristown. I have always found the manager, Nick, to be very helpful and customer solution focused. Maybe you need to reach out to him, let him know your concerns, and give him an opportunity to address them. (I'm assuming you haven't escalated these issues already,) You will find him very straightforward about things. Good luck.
     

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