"Our annual survey of Consumer Reports subscribers found that independents outscored dealership service once again for overall satisfaction, price, quality, courteousness of the staff, and work being completed when promised. With few exceptions, the entire list of independent shops got high marks on those factors. The same couldn’t be said for franchised new-car dealers.
The one automaker that outscored the independent shops was the electric carmaker Tesla, which earned high praise for its on-time repairs, courtesy, price, quality, and overall satisfaction."
Best Places to Get Your Car Repaired - Consumer Reports
The one automaker that outscored the independent shops was the electric carmaker Tesla, which earned high praise for its on-time repairs, courtesy, price, quality, and overall satisfaction."
Best Places to Get Your Car Repaired - Consumer Reports