I have owned 2 Model S's and liked them very much. I still do like the S. But I and two colleagues who also own S's are recommending to all that ask NOT to buy a Tesla because the service is the worst of any car company. I will not buy again for this reason. In the past service was excellent but for the last 2-3 years it is despicable! It is impossible to speak to a live peron about any servoice related issue. The mobile app is a poor substitute for a service rep. Everything at Tesla is electronic, but often this is insufficient. Service could not be worse.