I've had my Model Y for a little over a year and have developed a few issues. I scheduled an appointment at the service center and have a few questions.
- Is it normal for Tesla to send cost estimates for things that SHOULD be warrantied? I don't understand why they do this. For example, my car has a click when I accelerate/decelerate. It sounds like an axle nut needing to be replaced and re-torqued. This SHOULD be covered under warranty but they added a cost estimate. Should I click "approve estimate" and just hope it'll be covered?!
- Is it understood that if I drop off my car, I'll be getting a loaner? I literally CAN'T just leave my car there without another car.