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I ordered a NEMA 14-50 adapter and a wheel cap kit on June 7th. The cap kit shipped on the 11th and arrived a few days ago. No word on the adapter yet.Anyone ordered a Nema 14-50 adapter and got them recently? If so, what's the time frame?
I ordered one at the beginning of the month but still nothing.
Anyone ordered a Nema 14-50 adapter and got them recently? If so, what's the time frame?
I ordered one at the beginning of the month but still nothing.
You can try chat but its a waste of time. They will outright lie to you.
I ordered a Nema 14-50 on May 15. Sent them two emails and no replies.
Went on chat with them on May 31 and they said they'll look into it.
Chat with them June 6 and now they said it was shipped on June 3 but no tracking number.
June 20, I received an email that said it was shipped and I was given a tracking number.
Its currently out for delivery and I should receive it by 8 pm today
Just got the shipping notification for my 14-50 adapter. Ordered June 7th.
Clock is ticking. I *just* ordered a charger adapter cord. FedEx Ground.
I'm still waiting for my NEMA 14-50 adapter and wall charger that I ordered over a month ago. Emails go unanswered. I love the car, but after these orders are fulfilled, I won't be ordering anything else from the store. Customer service is non-existing.
I received an email from Tesla yesterday saying that my wall charger shipped. The tracking information says that I should have it by this Friday. So that's pretty good. Just over two weeks.