I called Amigo again and they said they just bill off the CenterPoint data they receive. And I believe CenterPoint and Smart Meter have the same data.Something is definitely off on their end. No idea what it could be and probably have to email them again and ask repeatedly until it gets to someone that’s more knowledgeable. They get their info from the Smart Meter so maybe you can ask what they see on their end and compare it with yours. It’s going to take jumping through some CS hoops ugh… can’t just attach the data, need to spoon feed it with graphs and pivot tables.
I wouldn’t be surprised if the promo credit is the issue too. Maybe it needs to actually bill that out before the solar credit takes over![]()
When I check, the consumption data is matching exactly daily, only the surplus generation data is way, way off.
They told me to contact CenterPoint but no idea who to contact regarding this.