Hi all,
I have a Gen 3 Wall charger I bought a few months ago that stopped working. It tries to charge 3 times and then the charge port goes to red and says charging intarupted. I've tried everything to get it working....reinstalled....different wire..... Happens with both my cars. Who do I call to get it serviced? I have sent Tesla support an email but they haven't responded and its been a few weeks. I've asked the dealer and they say I have to call Tesla Support. I'm ready to order a new one and send the old one back for a refund but I know this isn't the right way.
Thanks,
Greg
I have a Gen 3 Wall charger I bought a few months ago that stopped working. It tries to charge 3 times and then the charge port goes to red and says charging intarupted. I've tried everything to get it working....reinstalled....different wire..... Happens with both my cars. Who do I call to get it serviced? I have sent Tesla support an email but they haven't responded and its been a few weeks. I've asked the dealer and they say I have to call Tesla Support. I'm ready to order a new one and send the old one back for a refund but I know this isn't the right way.
Thanks,
Greg