I purchased my S85 used earlier this year and after many months of searching for a CPO, I found the better deal on craigslist which was partly due to being out of warranty. After doing extensive research on all of the things that can go wrong with the Model S, I was honestly terrified but decided to take the risk anyways. I even looked into trying to add an extended warranty with the Fremont Service Center but do to the previous 50k mile warranty expiring, I didn't have that option anymore.
So far, I have been to the Service Center on 3 separate occasions with 8 different repairs and every time I receive the dreaded invoice, I am always pleasantly surprised by all of the repairs and installs being done in "Goodwill." And on top of this, I get a complimentary Tesla rental while my car is in service? I have owned cars ranging from Honda's to BMW's/ Mercedes and I have never heard of any "dealership" offering this kind of service outside of warranty. This post is to not only to show my pride in being a part of such an amazing company but I hope to also reassure all of those who are on the fence about purchasing any used Tesla's outside of warranty.
I understand that I only speak of my experience with the service center in Fremont and my repairs have been nothing major other than a drive unit replacement under warranty. But so far, I can't speak highly enough of the service I have received so far in my short period of owning my Model S. To end, below is a list of repairs done so far:
-Install rear cup holders I also found on craigslist - Goodwill
-Realign front hood not properly lining up with the bumper - Goodwill
-Passenger window not rolling up completely - Regulator replaced under Goodwill
-Rear windows not rolling up completely - Regulators replaced in Goodwill
-Door handle LED lights shining brighter on Driver's side. -Passenger side repaired in Goodwill
-Wind noise caused by tear in rubber seal on passenger window - Replaced in Goodwill
-Replace bolts in steering wheel - Recall
-Drive unit making "milling noise" - Replaced under Warranty and so much quieter now
So far, I have been to the Service Center on 3 separate occasions with 8 different repairs and every time I receive the dreaded invoice, I am always pleasantly surprised by all of the repairs and installs being done in "Goodwill." And on top of this, I get a complimentary Tesla rental while my car is in service? I have owned cars ranging from Honda's to BMW's/ Mercedes and I have never heard of any "dealership" offering this kind of service outside of warranty. This post is to not only to show my pride in being a part of such an amazing company but I hope to also reassure all of those who are on the fence about purchasing any used Tesla's outside of warranty.
I understand that I only speak of my experience with the service center in Fremont and my repairs have been nothing major other than a drive unit replacement under warranty. But so far, I can't speak highly enough of the service I have received so far in my short period of owning my Model S. To end, below is a list of repairs done so far:
-Install rear cup holders I also found on craigslist - Goodwill
-Realign front hood not properly lining up with the bumper - Goodwill
-Passenger window not rolling up completely - Regulator replaced under Goodwill
-Rear windows not rolling up completely - Regulators replaced in Goodwill
-Door handle LED lights shining brighter on Driver's side. -Passenger side repaired in Goodwill
-Wind noise caused by tear in rubber seal on passenger window - Replaced in Goodwill
-Replace bolts in steering wheel - Recall
-Drive unit making "milling noise" - Replaced under Warranty and so much quieter now