Hi all. Picked up a MY today in Dallas (Plano). I ordered it at announcement for my wife. Red, performance, black interior, 21" wheels and spoiler. I initially was told in February it would be delivered in March. It never was, though there are clearly cars in this site's registry that were just like ours delivered, though they were ordered this year, so a year after ours. I was notified of the VIN on June 2, which asked for payment and insurance. The insurance thing isn't required in Texas, as I'm sure others here know, but Tesla wasn't having it that way. I paid for the car that day, and provided the insurance document as well. On June 4 I got a text with a link to pick my date and time for touchless delivery. I picked the first day available, May 8, 10:00 am. This appointment showed in my account right after I did it. About 2 hours later I got another text saying the delivery date was incorrect and it was changing to June 16, bummer. On June 9, I got an email that told me the VIN on my insurance was incorrect. Checking, it matched the VIN in the email I received from Tesla originally. Never the less, it wasn't correct and I had to change it. The night before delivery day, I got an email saying they were having trouble with the spoiler so the delivery would be delayed a day, same time 10:00 am. Then, they sent an email confirming delivery was 10:30 am. The app still showed 10:00, but I confirmed, it was 10:30. The night before I had problems getting the Tesla app on my wife's phone, but they solved it when I accepted it with mine and added her as a driver. They car only had one issue, and that's a mis-alignment of the left part of the hatch where it joins the roof panel. Paint was perfect Though, it was also bright sunlight and hot at 10:30 here, so though I checked all the panels and gaps, I didn't give it my best inspection time. The touchless delivery beside what looked like an empty office building adjacent to the service center was super-odd, but the guy we met was also very nice and efficient. I don't think it would be too hard for them to get a tiny sign and put it where they drive the cars to. Our first Tesla. The process was basically terrible every step after the initial order, but the car makes up for it. Which are words I would not have said two weeks ago when all I could wonder is why Tesla is smart enough to make these great cars, so why can't be smart enough to do something about customer service.
