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Total interface lock on highway

Discussion in 'Model S: User Interface' started by MathijsKok, Aug 19, 2018.

  1. MathijsKok

    MathijsKok Member

    Apr 16, 2018
    While listening to music from USB the complete user interface locked up while doing 150 kmh on the highway. Not fun. Both displays were 100% locked, no speed indication etc. Also systems like indicators, autodrive and light failed. Power, steering brakes all seemed to work though I did not have much confidence in anything at that time. While driving into a petrol station the system did an reset on its own and seemed to work fine. The day before I had to reset twice to get the map to display.

    As the USB music was stuttering the whole day I day I got the idea it has something to do with that.

    Anybody any advise? Other than writing an email to Tesla and not getting an answer? I don't like to call roadside assist for issues that are not urgent.
  2. Derek Kessler

    Derek Kessler Active Member

    Apr 15, 2016
    If stuff is misbehaving, you can reboot it on your own. Press down and hold both scroll wheels for several seconds to reboot the center screen, press and hold the the buttons above the scroll wheels to reset the instrument cluster.
  3. Aljohn

    Aljohn Member

    Oct 17, 2014
    I would agree.... if odd, non-urgent (non-safety) issues occur, then rebooting (while parked) is the best answer. That is what the SC or hotline is going to recommend. Think of it like your phone or PC, a reboot restores/fixes issues quickly. Yesterday my NAV system lost the map entirely. No roads at all, just the background grid -- everything else worked perfectly. A simple reboot and the maps restored itself. It was the only time in 3 years this had occurred. Reboot and move on if your Tesla is functional.

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