TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Total interface lock on highway

Discussion in 'Model S: User Interface' started by MathijsKok, Aug 19, 2018.

  1. MathijsKok

    MathijsKok Member

    Joined:
    Apr 16, 2018
    Messages:
    25
    Location:
    France
    While listening to music from USB the complete user interface locked up while doing 150 kmh on the highway. Not fun. Both displays were 100% locked, no speed indication etc. Also systems like indicators, autodrive and light failed. Power, steering brakes all seemed to work though I did not have much confidence in anything at that time. While driving into a petrol station the system did an reset on its own and seemed to work fine. The day before I had to reset twice to get the map to display.

    As the USB music was stuttering the whole day I day I got the idea it has something to do with that.

    Anybody any advise? Other than writing an email to Tesla and not getting an answer? I don't like to call roadside assist for issues that are not urgent.
     
  2. Derek Kessler

    Derek Kessler Member

    Joined:
    Apr 15, 2016
    Messages:
    848
    Location:
    Cincinnati
    If stuff is misbehaving, you can reboot it on your own. Press down and hold both scroll wheels for several seconds to reboot the center screen, press and hold the the buttons above the scroll wheels to reset the instrument cluster.
     
  3. Aljohn

    Aljohn Member

    Joined:
    Oct 17, 2014
    Messages:
    728
    Location:
    Georgia
    I would agree.... if odd, non-urgent (non-safety) issues occur, then rebooting (while parked) is the best answer. That is what the SC or hotline is going to recommend. Think of it like your phone or PC, a reboot restores/fixes issues quickly. Yesterday my NAV system lost the map entirely. No roads at all, just the background grid -- everything else worked perfectly. A simple reboot and the maps restored itself. It was the only time in 3 years this had occurred. Reboot and move on if your Tesla is functional.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC