Tracking delivery through the app

[AdamHut]

Hi, I ordered my Model S a month ago, and know it is in Europe and will be at the DS or round the 8th on November. However if I try to log into my Tesla App it just says the I don’t have a product linked to my account. Is this normal, should I be able to see more?

 

[boaterva]

Cars don’t show up in the app until usually delivery day or thereabouts from my experience. As far as I know it’s done at the SC the day of.

Anyone know of it happening earlier? Never seen it happen for a factory car. For a used one the car is already existing and is only being moved between accounts and can be on your account earlier.