I got quoted $20K for my trade in, supposed to be good for 30 days... right?
I was pretty satisfied with my quote ( still will take it to CarMax just to check ) so i went ahead and placed an order for an in inventory 3 LR.
Everything went fine without an issue, till the point about the trade in. I chose the quote saved to my account - then it said a rep will look into it to calculate the payoff, will take 24 hours.
Just checked right now( a few hours later), the final credit to the account is 1k below the original quote.....
If i open an incognito or a new browser and quote the exact same car with the exact same miles it comes out to original quote.... don't know how Tesla does business but i would believe "valid for 30 days" means exactly that, not some bait and switch shenanigans. it was supposed to be pretty clear and simple and based on KBB "good".
Any idea who and when should i bring this up? I tried texting my advisor but no reply back. Delivery is still pending, is supposed to be here sometime next week.
I was pretty satisfied with my quote ( still will take it to CarMax just to check ) so i went ahead and placed an order for an in inventory 3 LR.
Everything went fine without an issue, till the point about the trade in. I chose the quote saved to my account - then it said a rep will look into it to calculate the payoff, will take 24 hours.
Just checked right now( a few hours later), the final credit to the account is 1k below the original quote.....
If i open an incognito or a new browser and quote the exact same car with the exact same miles it comes out to original quote.... don't know how Tesla does business but i would believe "valid for 30 days" means exactly that, not some bait and switch shenanigans. it was supposed to be pretty clear and simple and based on KBB "good".
Any idea who and when should i bring this up? I tried texting my advisor but no reply back. Delivery is still pending, is supposed to be here sometime next week.