UI Freeze

[JeffTT3]

Twice last week on the same day my Model 3 UI was completely unresponsive to touch commands. In one case the car would move forward in Drive but there was no indication on the UI that the car was in D mode. The second time was very similar only without Drive/Reverse capability. Both times opening and closing the driver door initiated a UI restart (at least it appeared to be that way), which then restored function of the UI. Comments or similar experiences?

 

[Tiede]

Are you synching your phone contacts with the car?

If so, there's a nasty bug which renders the MCU quite unstable (freezes, reboots, radio not refreshing/playing).
Make sure NONE of your contacts have ( or ) in their names, and termin non-ASCII chars for good measure.
That fixed it for me.

 

[dave999z]

Are you synching your phone contacts with the car?

If so, there's a nasty bug which renders the MCU quite unstable (freezes, reboots, radio not refreshing/playing).
Make sure NONE of your contacts have ( or ) in their names, and termin non-ASCII chars for good measure.
That fixed it for me.

Where is this bug documented? Is there a thread about it? Thanks.

 

[JBare]

I had this happen to me over the weekend while travelling 71 up a mountain highway with bad cell coverage. I changed from slacker to fm and when I tried to go back it became unresponsive. Then my wife and I hit a few screen options (like next song, pull up main car options, etc) until we decided to let the screen catch up. I was on autopilot and it continued to work however to be safe I went back to manual. After maybe 4 or 5 minutes of trying to catch up to the options we selected it just reset and worked fine. A little nerve racking for sure but in the end no big deal

 

[dave999z]

Has anyone seen this bug -- whereby have a ( or ) character in your contact names causes the UI to freeze -- documented anywhere?

Is it just this one mention by someone with 2 posts?

 

[Amacharola]

Both times opening and closing the driver door initiated a UI restart (at least it appeared to be that way), which then restored function of the UI. Comments or similar experiences?

I’m curious- what happened with this?