Unable to add new vehicle to my Tesla account

[Ryan_Thompson]

Hey all, I just bought my first Tesla yesterday (2020 model 3 performance) and I created an account on the Tesla app and attempted to add my car to my account.
After renaming the vehicle to match the app and hitting next I receive an error saying I need to make sure my car is connected to LTE or WiFi.
I’ve tried every combination I can think of: home WiFi, my phones hotspot, LTE, phone on WiFi, phone off WiFi, logging in and out of the app, reinstalling the app, rebooting the car, etc.
Anyone have any inside how to fix this?? If not I’ll be calling Tesla’s support tomorrow.

Note: my phone is connected to the car via Bluetooth and both the app and car are up to date with the latest updates and software.

Thanks!

 

[Fragger]

All it takes is finding that one agent who cares, glad it worked out for you!

Me too, my friend, me too!