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Vendor USB-C data issue on newer Tesla models: A potential solution

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A number of Tesla owners since last December have taken delivery of their car with USB-C ports missing, or the data function of the USB-C ports gone.

If you found this to be the case with your new Tesla, and unsure what to do about the problem, this could be helpful.

For some new owners, it meant no wireless in-car charging for their phone. Some of the affected cars at least have some USB plug somewhere, which could be used for a conventional charging cable.

Many new Tesla owners felt like they were left in the dark and are understandably less satisfied than they should be. The reason for this snafu? The global chip shortage, for one. It’s a subject that’s been covered in loads of threads right here in TMC.

Was this clearly and directly communicated by Tesla well and ahead of time? Perhaps not, or not in the way one would expect from such a respected brand. And I won’t blame you if you’re one of the disappointed customers who received the late-model Tesla Models 3 and Y with the USB-C issue.

Jowua 3 Port USB Hub with Dash Cam Reader 4.png


It’s unclear exactly how many new Tesla Model 3 and Model Y vehicles were delivered with missing USB ports or with data function disabled. These are brand-new EVs worth from $50k-$70k, so owners do rightfully expect a certain level of connectivity.

Here’s what we know so far: Cars that started getting delivered late last year had been affected.
We all love our USB-C ports. They’re quite a useful invention — a sort of Swiss Army knife of connectivity — data, power, and video capability in a small plug.

But sometimes, manufacturers remove one of the functions.
Was it really due to the chip shortage that made Tesla decide to remove the data function?

Whatever the reason — this missing USB-C outlet or data-removed-from-USB-C episode has become a fact of life for a certain batch of new owners.

It’s an issue raised by many. For one, if you want to use gaming controllers — it’s a no-go. Can’t be done.

Some solutions and then drawbacks

There are a number of solutions:

1. Get someone to retrofit your Tesla by adding a custom module — while this does restore data, there are a few drawbacks:

(a). The power they deliver is reduced from Tesla's original 27W (our testing shows 20W is the most common), which means some Tesla accessories, like hubs — won't work, due to insufficient power.

(b). Also, you can't trust that the modules will be compatible with future software upgrades, or future hardware in cars.

2. The second solution is workable: add data from somewhere else.

(a). This can be done — pretty easily — by getting our 3 Port USB HUB with DashCam Reader

https://www.jowua-life.com/collections/explore-all-products/products/3-port-usb-hub-with-dashcam-reader

(b). You get 2 additional data ports — and still can run the dashcam recorder with the dedicated microSD port on the device.

(c) Best of all, it's compatible with our Multi Device Wireless Controllers. That means 2-player gaming is back!
Jowua 3 Port USB Hub with Dash Cam Reader Side.png


Jowua 3 Port USB Hub with Dash Cam Reader 3.png


So it turns out that for every problem, a solution. Jowua has solved it for you.

Grab this device. It's $35 without SD cards, though there are a few bundles if you need one too. We’ve included a coupon code for TMC readers — so just use TMC5 when you make a purchase.
 

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Trying to do the same. Local SC saying 1755200-00-B is now not available over the counter and they have to install it.

Parts: $34
Labor: $60
Pre tax total: $94
Total w/ tax: $97.49

Labor is 15 minutes of work. Frustrating since I confirmed the taped up cable is there.
 
Trying to do the same. Local SC saying 1755200-00-B is now not available over the counter and they have to install it.

Parts: $34
Labor: $60
Pre tax total: $94
Total w/ tax: $97.49

Labor is 15 minutes of work. Frustrating since I confirmed the taped up cable is there.
Today I bought the cable from my local SC but they wouldn’t sell me the hub. I asked if they could install and they said yes but would have to take the center console out and that would be a few hours work. Seems like a lot. Maybe I’ll try another SC.
 
Today I bought the cable from my local SC but they wouldn’t sell me the hub. I asked if they could install and they said yes but would have to take the center console out and that would be a few hours work. Seems like a lot. Maybe I’ll try another SC.
Even running a cable all the way from the MCU to the console, it takes less than an hour. There is no need to remove the center console. Definitely try another SC.
 
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SC really gave me the run around on this. Dropped off vehicle and waited for 3+ hours. What a waste of time.

Spoke with the lead tech and he told me that part number for the hub is the same one without the data connection. He said they don’t make it anymore with the data port. The taped up data cable is just old from before and isn’t plugged into the MCU (I didn’t verify). Official policy is to use usb ports in glove compartment for data.

I think I’m done trying to make this work. Not worth it. Hopefully this post saves someone the headache of trying to get their SC to install it.

B287857E-CC36-4111-B81A-6EEBB841320D.jpeg
 
I ordered the USB hub and the 18" cable through the APP and went and picked it up today. While I was there, I asked if the 6' cable was available also, and was told "YES, just order it through the APP the same way, $15."
These are the part numbers I have:
USB Hub 1755200-00-B
18" Cable 1100827-00-C
6' Cable 1091281-00-C
There is a lengthy discussion in the Model Y forum about this very issue. Seems the 6' cable is ONLY available for the Model 3. I will be installing this weekend and post my results.
 
The most difficult part is removing the panel on the side of the console in the passenger footwell. It is fastened with 10 plastic "C" clips that have a pretty tenacious grip. There are several YT videos that show the process.

The panel underneath the glove box is easy to remove. The trick is to pop out the center button of the clips first and then the whole clip comes out quite easily.

After a number of vendor issues I finally cobbled together a working system with the Carrkoopy module and panel and the cable from the Tesplus kit. Now my wife has easy access to all 23,000 of her favorite tunes.

Knowing what I know now, if I had to do it again I would buy the Tesla module and cables.

*aaargh* Not really suprised.

These are the part numbers I have:
Hub 1755200-00-B
Cable 1100827-00-C

Is that what you were using?
I managed to procure everything but unfortunately it appears I need *another* cable. Apparently there are two parts to it. I can't seem to find anything specific on the tesla epc site. Does anyone have experience running this on a 2023 (Nov 2022 build) Model Y?
 
I managed to procure everything but unfortunately it appears I need *another* cable. Apparently there are two parts to it. I can't seem to find anything specific on the tesla epc site. Does anyone have experience running this on a 2023 (Nov 2022 build) Model Y?
1091281-00-C is the part number for the 6' cable, but it is only available in the M3 EPC. @WhiteOnWhiteMY Was able to find the part number and there is a lengthy discussion thread on the subject in the MY forum.
 
1091281-00-C is the part number for the 6' cable, but it is only available in the M3 EPC. @WhiteOnWhiteMY Was able to find the part number and there is a lengthy discussion thread on the subject in the MY forum.
@GlmnAlyAirCar I tried to procure this cable, but since I do not have a M3 I couldn't get it through the app. Tried to visit a parts department in person, but he said that the part number does not exist in their system. Very odd and would love to hear about your experience. If you can't find one, I have a guide for you which includes shaving down a male-to-male USB cable to make it work.
 
@GlmnAlyAirCar I tried to procure this cable, but since I do not have a M3 I couldn't get it through the app. Tried to visit a parts department in person, but he said that the part number does not exist in their system. Very odd and would love to hear about your experience. If you can't find one, I have a guide for you which includes shaving down a male-to-male USB cable to make it work.
I am going to try just using a standard USB cable…I should be able to run it straight from the hub to the computer. I’ll let you know how that goes.