Tesla has a reputation for shady sales/delivery. My P100D was purchased used (more than 100 miles) from their showroom as a 2016, yet when the car was delivered, sales stated that the Ludicrous option was standard on all P100D and it did not cost extra. Purchasing the used car for $150k, it was delivered directly to my house, with the monroney sticker in the front seat, listing all these options that I paid for (FSD, etc.), including Ludricrous for the P100D. However, the options on this sticker, line item by line item, did not match the monroney sticker, but the car had these functions so I didn't necessarily care. 2 months later, after a software update, a friend noticed that ludicrous was not there, and it was now called "Insane" or something else. Not being my top priority in life (work, family, etc.), over the next couple of years of warranty service, tires, etc., one service rep asked if I wanted to enable Ludicrous mode for $20k, meanwhile just about a month later, someone texted from Tesla trying to sell a Model 3 and offered $50k as a trade-in. Ha, the 1% loan wasn't even paid down below $50k yet! So, now, being quite annoyed, I started to research this for a few minutes, found threads where Tesla had removed features sold with original cars as ownership changed, etc. At the latest service appt, I asked if the rep could send me a their copy of the monroney, and sure enough it did not match what was delivered, NOR did it match the sales document. 3 documents, and none of them match each other after paying $150k. Do I have time to try to "enforce" law? No, but I do know that between sales/delivery, Tesla sure runs a shady operation, and instead of trying to profit as much as possible from early customers that were supporting their design and development, they should change their PR process and try to retain and even reward them, by providing proper customer service and vehicle support when a customer finds an issue.
Perhaps I am the only owner of the P100D without Ludicrous mode installed, which sales said was a $10k additional option to install back in '17-18 when I brought up the issue of the missing feature, and now they state it is $20k! They lost a customer however, oh well.