Just posting to let everyone know here that my model S is now fully update to date - version 10 + another minor update was installed today. Appreciate everyone who chimed in!!Figures I would reply and soon afterwards, my model S got an update, finally! It is now at 2019.32.2.2 da05838 ... thinking next version will be 10? After the update, my vehicle location now shows Tesla's Headquarters in Palo Alto. We did a reboot and it still shows in the app as in Palo Alto, even after stopping/restarting app. Hoping version 10 comes soon - I read in another post that someone had a similar situation as me, minus the location issue, and after an update, got version 10 a day later.
I am new to Tesla. Got a 2020 Raven MS (the sticker says 2020) in October 2019. Fantastic all around. Suspension smooth as silk, etc. For first 3 weeks I had v9 software. Can find the build somewhere. Then I started emailing customer service who told m to be patient. Software rolls out in batches, they said. Then about a week later, whether related to my emails or not, I received 2 updates in fairly quick succession. One was to a later v9 and then to v10. I think I am on the latest and greatest version now (per Teslarati version tracker). So, the lesson is to either be patient or email customer service 3 times and then be patient. Wonder if any of y'all have received the v10 update since your October posts.