Per Elon's tweet:
I dropped by the Fremont Delivery Center Saturday morning to help.
At first there was a little awkwardness as they figured out how to use volunteers, but by the time I left they had it down pretty well. "John, can you help the couple over in spot 22?"
There were Model S, X, and 3 owners there to help. Not sure how many; I'd guess 10-20. But it's hard to count in the crowd. They gave us red "Guest" badges, and that helped staff find us when they needed us.
At lunch time, one of them grabbed me and said, "Hey, we have pizza in the back. Hungry?"
People were universally grateful for the help. I helped people while they sat at their paperwork table (not while doing paperwork), around the Model 3 static display, in my car that I had parked in the lot, and in their own cars. I probably helped about a dozen families in the time that I was there. The staff gets feedback on how you do, and once they hear good things and trust you they work you.
Owners don't work for the company, they aren't selling anything, and they have extended day-to-day experience with the car. If you are a friendly, helpful sort you can do a lot of good for people in a stressful time. Sometimes it's just giving them something to do during a long wait. In any event, I felt appreciated.
I dropped by the Fremont Delivery Center Saturday morning to help.
At first there was a little awkwardness as they figured out how to use volunteers, but by the time I left they had it down pretty well. "John, can you help the couple over in spot 22?"
There were Model S, X, and 3 owners there to help. Not sure how many; I'd guess 10-20. But it's hard to count in the crowd. They gave us red "Guest" badges, and that helped staff find us when they needed us.
At lunch time, one of them grabbed me and said, "Hey, we have pizza in the back. Hungry?"
People were universally grateful for the help. I helped people while they sat at their paperwork table (not while doing paperwork), around the Model 3 static display, in my car that I had parked in the lot, and in their own cars. I probably helped about a dozen families in the time that I was there. The staff gets feedback on how you do, and once they hear good things and trust you they work you.
Owners don't work for the company, they aren't selling anything, and they have extended day-to-day experience with the car. If you are a friendly, helpful sort you can do a lot of good for people in a stressful time. Sometimes it's just giving them something to do during a long wait. In any event, I felt appreciated.