I'll start off by saying the this minor fender bender was 100% my fault. While entering a parking garage I cut the wheel a but too tightly and rubbed the drivers side against a steel bollard set into the concrete floor of the garage. Ouch to my beautiful P90D. A lovely new crease down the side - the aluminum sheetmetal folded like an empty coke can. Minor problems with latching the falcon wing door confirmed that I had done a wonderful low speed number on my prized Model X. This was back in April - my insurance company was great, we found an authorized Tesla body shop close by and off my car went on a flatbed to them two days later. We had to rent an ICE SUV as a replacement to get the kids back and forth to school etc., but I was OK with it and hopeful that we would have the X back within a month or so. I had heard that repairs can take longer than the average automobile. The rental from the insurance ran out a month ago (early June) so, I sighed and continued to wait ...... and wait ... and wait... Well, you get the point. So far we are at 2 1/2 months since the car made it to the bodyshop.
The net of it is that Everyone, from the insurance adjuster to the bodyshop is blaming Tesla for the extended delays in getting parts. They claim zero info from Tesla about when to expect the parts or even a backorder ship date. Had I known about this earlier, I would have made different arrangements for my substitute SUV. It's fine Tesla - I forgive you for being shy on parts at this stage of the growth of the Company but not so much on being Top Secret - Need To Know on the parts information. Not what I expected from you.
Will post updates here as news comes available.
The net of it is that Everyone, from the insurance adjuster to the bodyshop is blaming Tesla for the extended delays in getting parts. They claim zero info from Tesla about when to expect the parts or even a backorder ship date. Had I known about this earlier, I would have made different arrangements for my substitute SUV. It's fine Tesla - I forgive you for being shy on parts at this stage of the growth of the Company but not so much on being Top Secret - Need To Know on the parts information. Not what I expected from you.
Will post updates here as news comes available.