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Wake up with VIN disappeared Room

Discussion in 'Canada' started by ZooSean, May 18, 2018.

  1. jshear

    jshear Member

    Joined:
    May 17, 2015
    Messages:
    61
    Location:
    Toronto Canada
    That is so stupid how are we suppose to arrange car insurance without the VIN number?


    Jeff
     
    • Love x 1
  2. McCaesar

    McCaesar Member

    Joined:
    Apr 27, 2018
    Messages:
    143
    Location:
    Oakville, Ontario, Canada
    I think they enjoy the panicked phone calls and email spam from all of us and this new policy gets the most panic and speculation going. Good brand marketing. (j/k)
     
    • Like x 1
  3. rdturner0

    rdturner0 Member

    Joined:
    Apr 29, 2018
    Messages:
    225
    Location:
    Ottawa, Canada
    I got confirmation about it being shown on their side also, but nothing about this new policy (which sounds very problematic). Fortunately, most insurance companies can issue a certificate valid next day, so should still be sufficient, just annoying. Hopefully people made note of their VINs, as I don't think they are changing.
     
    • Like x 1
  4. ZooSean

    ZooSean ZOO

    Joined:
    Feb 16, 2018
    Messages:
    859
    Location:
    Markham, Canada
    Today they just blocked 1888 calls , only says “we are busy thank you bye”
     
    • Funny x 1
  5. canucksnaphook

    Joined:
    Nov 25, 2017
    Messages:
    120
    Location:
    Hamilton
    Talked to Tesla Oakville (not about VIN...was not worried but maybe I shuould be....) . anyways guy named Rammy. Super nice, and helpful.

    Customer service as it should be. My DA is named Sam.
     
  6. navguy12

    navguy12 Member

    Joined:
    Apr 5, 2016
    Messages:
    545
    Location:
    Eastern Ontario
    Use a known good VIN from these forums to do your staff checking.

    You will get real world quotes with it, even though it's not your actual VIN.

    Once I received my VIN, I contacted my insurance company via Web chat and 10 minutes later the PDF of my temporary insurance "pink sheet" was emailed to me.
     
    • Informative x 1
  7. Garlan Garner

    Garlan Garner Banned

    Joined:
    Mar 31, 2016
    Messages:
    11,351
    Location:
    Chicagoland
    WOW.....what an announcement.

    They had to know the calls would come flooding in.

    My company has an special announcement that would play before you get to a human.....in case we had a huge announcement we wanted everyone to know about.

    BTW....how did you get Tesla's blocked count numbers? That's a violation on many levels.
     
    • Disagree x 1
  8. Padfutonian

    Padfutonian Member

    Joined:
    May 1, 2018
    Messages:
    84
    Location:
    Canada
    If you try and checkout a wall connector, your vin should show up there.

    I have a vin there even though I have never been assigned one before.

    0296xx
     
    • Informative x 1
    • Like x 1
  9. Garlan Garner

    Garlan Garner Banned

    Joined:
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    11,351
    Location:
    Chicagoland
    Pick a VIN......any VIN.
     
  10. AFGTA

    AFGTA Member

    Joined:
    May 3, 2018
    Messages:
    54
    Location:
    Georgetown, Ontario
    I traded e-mails with my DS this morning regarding the VIN issue, she said she can still see the VIN from her end and not to worry, its just a system glitch.

    Also just got the call from Nevada to discuss my config and delivery date. They tentatively have me scheduled for June 4th, with happens to be the day I leave on a business trip, oddly enough to Nevada! Asked if there was any way they could move it up so I can take delivery before I go away, but I'm not holding my breath on that one.

    Cheers!
     
  11. noicepls

    noicepls Member

    Joined:
    Apr 20, 2018
    Messages:
    324
    Location:
    Lambton County ON.
    Not finding this Tesla's shenanigan so funny right now.
    Maybe all those who've been waiting for VIN assignment but still have not been, should look up in their wall connector shopping cart to see if they have one! Just a thought.
     
  12. canucksnaphook

    Joined:
    Nov 25, 2017
    Messages:
    120
    Location:
    Hamilton
    Congrats !!
     
  13. 03DSG

    03DSG Active Member

    Joined:
    Apr 5, 2016
    Messages:
    2,140
    Location:
    Ontario
    I cant speak for the poster but I read it as Tesla blocked 1-888 number rather than 1888 calls.
     
  14. Felvy

    Felvy Member

    Joined:
    Apr 18, 2018
    Messages:
    17
    Location:
    Ontario
    Your financing details ever come back? I asked my ISA to unlock financing and it changed from finalized as cash to incomplete but still no application.
     
  15. Garlan Garner

    Garlan Garner Banned

    Joined:
    Mar 31, 2016
    Messages:
    11,351
    Location:
    Chicagoland
    LOL - what a faux-paus.

    That makes more sense.
     
  16. kmcdds

    kmcdds Member

    Joined:
    May 18, 2018
    Messages:
    64
    Location:
    Burlington, Ontario
    Gave me heart palpitations this morning when my VIN had disappeared. I'm in Ontario and we have a generous provincial rebate ($14K on the car and up to $1K on the wall connector and it's installation) which looks like it will disappear after the June 7 Provincial election, so we're all in a race to get the delivery ASAP. Tesla is well aware of this. Apparently the VIN will reappear once we get close to the delivery date.
     
  17. 03DSG

    03DSG Active Member

    Joined:
    Apr 5, 2016
    Messages:
    2,140
    Location:
    Ontario
    #57 03DSG, May 18, 2018
    Last edited: May 18, 2018
    This morning payment turned amber, incomplete, application in process. This is after finalizing this all last week, accepting their terms, and being green and complete.
    I emailed my finance guy and now its green again. So back to all green and Complete. EXCEPT for the disappearing VIN.

    As I was typing this I got a call from 510 Area code....Apparently I have an appointment at 11:30 June 5'th :)
     
    • Like x 1
  18. Felvy

    Felvy Member

    Joined:
    Apr 18, 2018
    Messages:
    17
    Location:
    Ontario
    Jealous! I've been emailing my ISA over the last 24H to get it unlocked and not heard anything back. Tried Oakville on the phone a few times and nothing. Probably call him later on tonight if not heard.
     
  19. firelegend

    firelegend Member

    Joined:
    Mar 10, 2018
    Messages:
    142
    Location:
    Richmond, Virginia
    I don't and I tried, configured in the 4/18 batch but I configed like a week after getting it.

    Shows RN!
     

    Attached Files:

  20. Rchan88

    Rchan88 Member

    Joined:
    Apr 17, 2018
    Messages:
    98
    Location:
    Mississauga, Ontario Canada
    I found out this morning it is gone too. Call Tesla US that my VIN# still on their recorder. Told me not to worry. I have no idea why this happens to so many accounts. It seems not just me alone.
     

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