All of you who own the terrific model 3 are to be commended on your taste and apparent willingness to pay cash and put up with horrendous customer service to own a dream car.
It has been nearly impossible to get anyone related to the sales process on the phone. It has been impossible to get the sales contract required for a bank loan. After three email inquiries over a few days, a call was received at dinner. The Tesla Rep was either annoyed or distracted by my children's voices (and they are quiet little girls) Apparently, her plan (in the absence of a sales contract) is to go to the dealership, get the sales contract, then UBER all over town to get a check, return to the dealership, oh' but delivery is at 5PM, banks closed. So have this take at least two days. My wife who was going to drop me off to take delivery is like, "screw this." She is right.
Without being cleaned, my observation of the car is that the left rear door is damaged. The trunk lid if scratched and while observing the impact damage to the front underside of the car (apparently during loading or unloading) enough dirt was painted over to start a small garden.
Typically a dealership with hold the title to the car until they process payment; NOT HOLD THE WHOLE CAR. Not sure why this sales contract is the last straw, but being treated like a guy who would steal their car (with no title) is just addind insult to injury.
So, you fine people of the forums are very helpful. What is the process if we have a failure to launch?
It has been nearly impossible to get anyone related to the sales process on the phone. It has been impossible to get the sales contract required for a bank loan. After three email inquiries over a few days, a call was received at dinner. The Tesla Rep was either annoyed or distracted by my children's voices (and they are quiet little girls) Apparently, her plan (in the absence of a sales contract) is to go to the dealership, get the sales contract, then UBER all over town to get a check, return to the dealership, oh' but delivery is at 5PM, banks closed. So have this take at least two days. My wife who was going to drop me off to take delivery is like, "screw this." She is right.
Without being cleaned, my observation of the car is that the left rear door is damaged. The trunk lid if scratched and while observing the impact damage to the front underside of the car (apparently during loading or unloading) enough dirt was painted over to start a small garden.
Typically a dealership with hold the title to the car until they process payment; NOT HOLD THE WHOLE CAR. Not sure why this sales contract is the last straw, but being treated like a guy who would steal their car (with no title) is just addind insult to injury.
So, you fine people of the forums are very helpful. What is the process if we have a failure to launch?