Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

What is wrong with my X?

I was driving my X today on the Interstate at about 70 mph with 3 passengers. We heard an incredibly loud sound like a gunshot. We pulled over but could find no damage except now the gull wing doors aren't lining up or opening as they should (sometimes they open and then they won't). The paint is scraped off the driver side gull wing door edge as if it is rubbing metal to metal. It only has 1000 miles on it (one month old). My brother thinks a weld broke and it is structurally unsound. I love my Model 3 and have never had a single problem with it...but I'm very worried about the X. Bringing it to the service center tomorrow am.
Has anyone else had something like this happen?
 
I was driving my X today on the Interstate at about 70 mph with 3 passengers. We heard an incredibly loud sound like a gunshot. We pulled over but could find no damage except now the gull wing doors aren't lining up or opening as they should (sometimes they open and then they won't). The paint is scraped off the driver side gull wing door edge as if it is rubbing metal to metal. It only has 1000 miles on it (one month old). My brother thinks a weld broke and it is structurally unsound. I love my Model 3 and have never had a single problem with it...but I'm very worried about the X. Bringing it to the service center tomorrow am.
Has anyone else had something like this happen?
Obviously sounds like something under tension broke. Did you take it outside on a flat parking lot (etc) and open the door in question and take pictures of all the hinged areas and connection points?

First responder images: https://www.tesla.com/sites/default/files/downloads/2016_Model_X_Emergency_Response_Guide_en.pdf

utu2nN4.jpg


OCYlzGb.jpg
 
Obviously sounds like something under tension broke. Did you take it outside on a flat parking lot (etc) and open the door in question and take pictures of all the hinged areas and connection points?
It does sound like a broken FWD torsion spring or spring mount/clamp. These springs are under the greatest tension when the doors are closed and that's the most likely time for failure. A broken (or untorqued) spring will cause everything to shift a bit as the forces on the roof structure are no longer uniform, which it sounds like what's happening with the door alignments. The electrical servos will also have a hard time fighting against the unbalanced weight.

My guess is if you pulled the manual release, you'd find that the affected door felt noticeably heavier than the other.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top