Start a class action or whatever and see how many folks sign on.
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White Color Mismatch Unacceptable
- Thread starter newdev
- Start date
Tesla factory have many different versions of the PPSW color. They could not even match it themself. The only solution is to repaint the whole car, all panels at the same time. The PPSW is a hard color to match because the pearls inside of the clear coat. It will reflect differently if they spary it in different angle, temp etc.
I know the alignment is off on the doors but upon delivery they did say " yes they all are off" meaning all the cars they have received have the same offset.
Thank you for all the input on the repainting and yes I have considered having a paint shop do a paint analysis if necessary.
It is just sad that Tesla took such pride with their attention to the clients back in 2014 thru about 2017 and things have changed so much with the lack of care and indifferent attitude.
We will see in the coming week or 2.
Lemon Law may have to come into play also if they take the direction that the color differences are within acceptable tolerance. Sad
Thank you for all the input on the repainting and yes I have considered having a paint shop do a paint analysis if necessary.
It is just sad that Tesla took such pride with their attention to the clients back in 2014 thru about 2017 and things have changed so much with the lack of care and indifferent attitude.
We will see in the coming week or 2.
Lemon Law may have to come into play also if they take the direction that the color differences are within acceptable tolerance. Sad
DennyL
Member
I actually had to work with the operations delivery manager and a great service advisor early on. Everything was documented before the 7-day return date, which I had expressed body shop repairs as a solution or I would return the car. I had it in writing the operation delivery manager approving the due bill repairs. I would not say it was luck, but more making sure it was approved as due bill item. Both operation delivery manager and service team needs to be willing to work with you. I had made it easier for them with documentation. Again, make their job easier, we just need them to approve it.
Sample how I did the documentation. Model Y PUP Pearl White - Issues Model Y PUP Pearl White - Issues
YMMV.
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wow ! you are a saint for accepting that vehicle.. I will look harder to see if I have any of what you found as luckily I haven't noticed all the issues you had..
DennyL
Member
it was the first few white on white at that time.
I knew going in if there was paint issues, body shop repairs is the minimum I would take. I knew if it went to body shop of my choosing, it would get repainted to be done right.
They agreed and I kept it for repairs. Detailer claims better paint than factory after inspecting it. That is probably luck. Detailer will have PPF finished this week and I will share the end result if it was worth the 2 months of repairs and all the hassle.
VaxAce
Member
the interesting thing about the white paint mismatch on the doors is WHY -- how did that happen?
It’s like the front doors only and rear bumpers came from China and the rear doors here in the US, the question is are these people in Fremont color blind? All of them? Nah, it’s probably the California Sun.
Fred
VaxAce
Member
Exactly.. I wa thinking they had crap laying around after the pandemic re opening - however the whites are still be delivering malformed... the white owners who say they don't have a mismatch just aren't seeing it. Every one ive seen is malformed.
This is clearly an issue that Tesla knows about but isn’t doing anything to remedy/don’t know how to.
I’d be happy if they just paid for me to get it wrapped instead of them having to repaint it and get it right. Either way, there has to be a solution.
It’s ridiculous that there is even a time limit to notice factory defects otherwise they won’t be fixed.
I’d be happy if they just paid for me to get it wrapped instead of them having to repaint it and get it right. Either way, there has to be a solution.
It’s ridiculous that there is even a time limit to notice factory defects otherwise they won’t be fixed.
VaxAce
Member
has to be a robot programming issue or a circus tent issue. I noticed some paint drips on the hatch when its raised. Ive never seen any vehicle with this type of overspray to the point of drip. I was at Tesla on Friday and a truck of cars came in - all the whites were messy. Im close with the service center agreeing to paint the drivers side - I may just ask for $$$ to wrap also - good idea.
So is it just/mostly the white cars? I have an order for a white MY but was thinking of changing it for different wheels- wonder if I should also change paint color. Red looks sharp but having hard time justifying extra $2000 and would get hotter and feels like a cop magnet.
Picked up mine last Friday in Michigan. Bumpers are different color than rest of car. More of an off-white like I see in OPs photos. Pointed this out on delivery day along with a couple other small paint defects and small panel gaps. Hope to hear from SC soon to schedule with Tesla Certified body shop. If I don't hear something by the 7th day it will be going back for a full refund.
DennyL
Member
Push it with delivery operations manager. Get them to get the SC involved asap. That is what it took for me to get it repainted. Get it on due bill.
Mines end results.
Before
After:
That looks so much better! CongratsPush it with delivery operations manager. Get them to get the SC involved asap. That is what it took for me to get it repainted. Get it on due bill.
Mines end results.
Before
After:
Anyone picking up a new tesla nowadays should really have their homework done and either thoroughly check it and refuse delivery if they don't like it or take it and keep all cosmetic and build quality expectations very low.
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