Why they're called stealerships

[coinneach]

So I bought my MS on 25 Jan. Temporary registration good through 11 March. AZDOT is usually very good at issuing plates within two weeks, three at the outside. When I hadn't received my plate by 8 March, I sent an inquiry. DOT says they've received no paperwork from the dealer.

On the 12th, I called the dealer's finance department and got hung up on. I texted the salesman to go light a fire under their arse. Salesman got back to me an hour later saying the reason for the delay was that they're waiting on the previous title.

"So you sold me a vehicle when you didn't have the title."
"...yea, we did."
"You know that's illegal."
"...yea."

They emailed me another 30-day temp plate. I emailed the GM demanding to know what kind of shens he thinks he's pulling, and noted that I had found my trade-in as available on their site two weeks before they paid it off, so this appears to be SOP. They're doing the title version of kiting a check.

Silence.

Total silence.

Anyone have any input before I report them to the AZ Attorney General? In the meantime, I can't put the car on my Tesla account because I don't have the permanent registration, and it has the low-speed loose-mounts thunk that needs looked at.

 

[ewoodrick]

So I bought my MS on 25 Jan. Temporary registration good through 11 March. AZDOT is usually very good at issuing plates within two weeks, three at the outside. When I hadn't received my plate by 8 March, I sent an inquiry. DOT says they've received no paperwork from the dealer.

On the 12th, I called the dealer's finance department and got hung up on. I texted the salesman to go light a fire under their arse. Salesman got back to me an hour later saying the reason for the delay was that they're waiting on the previous title.

"So you sold me a vehicle when you didn't have the title."
"...yea, we did."
"You know that's illegal."
"...yea."

They emailed me another 30-day temp plate. I emailed the GM demanding to know what kind of shens he thinks he's pulling, and noted that I had found my trade-in as available on their site two weeks before they paid it off, so this appears to be SOP. They're doing the title version of kiting a check.

Silence.

Total silence.

Anyone have any input before I report them to the AZ Attorney General? In the meantime, I can't put the car on my Tesla account because I don't have the permanent registration, and it has the low-speed loose-mounts thunk that needs looked at.

Before you freak out, maybe another location had the title and it was the intercompany transfer that was the problem

 

[MyJoule]

If this was purchased through Tesla, they sell their lease returns before the bank provides the title. It's not quite right, but they do it everyday- I had the same problem with our 85D last summer, took almost 90 days to get a title, Tesla issued a new temp tag w/o issue and once they had the title, they finished the registration. It was a pain, but it worked.

 

[TexasEV]

Your thread title makes no sense. Tesla doesn’t have dealerships. It sells directly.

 

[coinneach]

Your thread title makes no sense. Tesla doesn’t have dealerships. It sells directly.

My thread title makes perfect sense if you understand that I did not buy my car from Tesla, but rather from a traditional dealership.

 

[coinneach]

Before you freak out, maybe another location had the title and it was the intercompany transfer that was the problem

I've been buying and selling/trading in cars for over 30 years, including buy-here-be-screwed-here lots. This is the first time I've heard of or seen this.

 

[coinneach]

If this was purchased through Tesla, they sell their lease returns before the bank provides the title. It's not quite right, but they do it everyday- I had the same problem with our 85D last summer, took almost 90 days to get a title, Tesla issued a new temp tag w/o issue and once they had the title, they finished the registration. It was a pain, but it worked.

I didn't buy from Tesla. I went with a USAA preferred dealer since USAA handled the financing.

 

[TexasEV]

You could have mentioned that.

 

[darxsys]

Tesla gave me account/app access with the temp dealer title so it might be worth a shot.

 

[Brando]

IF you contact the AZ State officials of any kind - especially Attorney General's office - would love to hear that story.

 

[txdobi]

you might be able to have the car returned, but im not sure. If a dealer buys a car and doesnt recieve the title with specific time frame. the dealer can return the vehicle with any incurring transport costs.