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windows tint

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I got the whole car windows tinting done by Jet black tint & glass in fremont. both rear driver and passenger side there's a small an inch puncture marks. anybody know how did it happen? I been calling them for whole month , they just giving me run around.
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Solution
File a claim on your credit card. You want to bet they will call you back real quick. Tell them you will lift the claim when they fix the puncture.

I have gotten my last 3 cars done at JetBlack, but at the Redwood City location. Santa Clara location is a joke.
no , they never called me back. And the front windshield Tint doesn't look right. I'm so nervous to go back they gonna screw up even more.
I just had my windows done at Jet Black Tint in Fremont last week... I had a couple of issues but they resolved it right away with in the same week.

1.) Installer misread the shade I wanted. But they replaced it to the right one right away.
2.) Rear windshield had a small tiny daylight going through it. I didn't want them to replace it because I was worried that they would tear my defrosters off by removing the tint. So they just ended up putting a small vinyl tape on it. Which is not noticeable at all.

But overall I was please with their job and price specially for ceramic tint. Most places was charging $100+ more.
 
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