I was a pilot for 31 years. 'Multi-tasking', or the appearance thereof, came natural to me as it does most pilots who need to operate the aircraft, look for something on the ground, and talk on the radio simultaneously. And I can confidently tell you that touching ONE button on the touch screen is not more distracting than trying to compose a sentence, and type it into a much smaller touch screen all while trying to maintain situational awareness enough to safely drive.
I have flown a little, and developed a short course called, if I remember, Human Factors in Flight Safety for Fokker. In it, we talked about the research on the "appearance" of multi-tasking, actual multi-tasking not being something that humans do well. I just read the pretty good Wikipedia article on multi-tasking, and the research still seems to indicate that humans don't do it well.
Consider this: even more complicated than just forming a sentence is verbalizing that sentence. But we talk and drive all the time. Also consider the fact that there are no buttons on the touch screen, so "touching ONE button on the touch screen" is an impossibility.
That is, in a nutshell, my gripe with touchscreens as an input device for vehicles. They lack the tactile feedback of buttons and knobs, and one needs to look directly at the screen to attempt to touch a selection. (such as speed 3, instead of speed 2 or 4.) Knobs can easily be found, after a quick familiarization period, by muscle memory, so eyes need not leave the road.
The otherwise simple act of increasing the temperature when a knob is available becomes more complicated and time-consuming... and therefore less safe, because although we are often able to time slice adequately, there are times when we are not. (There are many notorious plane crashes in which the attention of the pilot or copilot becomes focused on one thing, and no time is given to simply flying the airplane -- the everglades landing gear failure comes to mind. ) With a knob, there is no need to look to find the knob -- muscle memory gets you there. There is also far lower need for precision: when your hand finds the knob. it becomes anchored to the knob, rather than moving around with every bump. Most car manufacturers are retreating from touch screens for several good reasons, and are spending extra money for knobs and buttons, to improve safety, because studies have shown that cars with touch screens are more dangerous.
96.4 percent* of all fatal accidents result from the inability of one driver or another to adequately time slice. Speeding is not a root cause of accidents. The root cause is the inability of the speeding driver to process information and react quickly enough to avoid collisions.
My Tesla gives me visual indications every day that it, too, cannot multitask. The objects it "sees" jump around on the screen, because processing time is too slow for the car to accurately locate things in space, given its crippling lack of appropriate hardware. Locating things in space by cameras alone is resource intense and imprecise, because attempting to judge the distance and relative speed of an object of unknown dimension by monitoring changes in the visual angle subtended is inherently imprecise. It is far better, faster and less resource intense to use radar or lidar, but new Teslas have neither, (Imagine how much money airlines could save if planes no longer had radar altimeters but instead were equipped with the optical rangefinders from 1960's rangefinder cameras. (The latter is probably a little more accurate than Tesla's vision system.)
Incidentally, the
smaller touchscreen of a phone is an advantage, not a disadvantage. There is no need to look at the screen, because the thumb does the typing with muscle memory. Further, if one needs to actually see the screen, it can easily be positioned at an optimized distance, rather than the fixed distance of the Tesla's touch screen, which for older people (all that I have sampled) find hard to read because of too-small characters, too far away.
Oh, and lest we lead people astray, when operating an airplane during cruise (when you might be looking at a chart) there is almost nothing to do. You fly in straight lines and planes are remarkable stable, requiring very little pilot input even when the autopilot is not engaged.
* I made that up.