I got an email this morning with the subject "Confirmed: Model 3 Delivery Appointment" for my delivery appointment this Wednesday (Oct 17th) at 2pm at the West Palm Beach delivery center for my performance model 3.
I've been hounding Tesla for my bill of sale (I called the delivery center as recently as Wednesday Oct 10th) because my bank won't send the check until they have that and now we're 48 hours from my delivery date. So I called the delivery center again and they said they show that I'm not even matched to a VIN.
I informed them that I had been given VIN 5YJ3E1EB3JF056242 on September 28th and they told me they delivered that car to another customer.
I already purchased car insurance for that VIN. The bank has that VIN. Now I have to start all over with all that and who knows when they'll even assign me a new VIN (or if they'll actually give me the car for the new VIN and not just give it away to someone else with zero communication. Again.)
This is my 3rd Tesla. Delivery has never been this big of a cluster. I don't even have a delivery advisor (that I know of) this time. I'm just dealing with whoever picks up the phone when I call, and clearly no one is ever going to proactively reach out to me when things change. This is absurd.
I've been hounding Tesla for my bill of sale (I called the delivery center as recently as Wednesday Oct 10th) because my bank won't send the check until they have that and now we're 48 hours from my delivery date. So I called the delivery center again and they said they show that I'm not even matched to a VIN.
I informed them that I had been given VIN 5YJ3E1EB3JF056242 on September 28th and they told me they delivered that car to another customer.
I already purchased car insurance for that VIN. The bank has that VIN. Now I have to start all over with all that and who knows when they'll even assign me a new VIN (or if they'll actually give me the car for the new VIN and not just give it away to someone else with zero communication. Again.)
This is my 3rd Tesla. Delivery has never been this big of a cluster. I don't even have a delivery advisor (that I know of) this time. I'm just dealing with whoever picks up the phone when I call, and clearly no one is ever going to proactively reach out to me when things change. This is absurd.
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