I ordered my LRY midnight silver ( nothing else ) on April 4th. I waited until my home refi was completed and then applied and got approved for Tesla financing through US Bank May 5th at 2.49 APR. I have the similar date fluctuations. I reminded my SA on June 5 my BMW lease was up on June 20. She put me on the “priority” list. Also, did not want them to rerun my credit AGAIN after the 60 day period ( post approval ). Unfortunately, I had to renew my lease another month.
SA texted me soon after saying my car will be here June 29! My delivery range on website changed to June 24-Jun 30. I watched the days go down to jun 25-30, 26-30, etc, as the date approached. On the 29th I texted my advisor and she called me back saying the car she thought was mine disappeared?’!?!?! She then said my delivery time is showing July 15! On July 20 I would need to renew my lease again!!!! Oh, my estimated delivery time currently shows September
.
I called a manager at the Carlsbad delivery center to complain about the website and just to double check there was nothing wrong with my account. I felt he tried to put the blame on me for waiting until May 5 to complete my financing. He mentioned there is an “algorithm “ that shows the longer people take to complete paperwork the less likely they will actually buy the car. He eluded this is why I might have been passed up. I referred a coworker to the same location I ordered from. She ordered her Y May 15 and got her car June 15! I have seen so many mid May orders take delivery before me.
I feel since I was locked in a much lower price Tesla was prioritizing deliveries based on price to boost second quarter sales. Seems kinda sneaky and dishonest if this is true. Helps stock holders but sucks for customers. I would have gladly paid commission to secure a car in a reasonable amount of time. I would rather had Tesla be honest and say we will price lock you but prepare for a September delivery. At least I could plan ahead. I’m a single Dad and we only have one car. Planning is everything!
For a “technology “ company you would think they could manage a website and keep track of chronological orders. In 2006 I ordered a refreshed BMW 3 series. You could preorder, configure through a dealer. I got an estimated delivery time and watched my car go through various cycles of production online. You could even track it on the boat from Germany to the US. It got here on time!!!! It was in perfect condition too. That was 2006!!!
I’m not accepting the chip excuses because my coworker got her chip. There have been thousands and thousands of later orders that received theirs.
This has been a stressful car buying experience. My SA seems to be as much in the dark as me. Spending over 50K on anything should not be this frustrating. If I don’t get a car before July 15. I’m going back to BMW to buy a X3 e or try to extend my current lease so I can buy the i4 ( my dealer already made that offer ). Screw the 0-60 times and charging network. At some point you just want confidence that a company is there for you and wants your business.
SA texted me soon after saying my car will be here June 29! My delivery range on website changed to June 24-Jun 30. I watched the days go down to jun 25-30, 26-30, etc, as the date approached. On the 29th I texted my advisor and she called me back saying the car she thought was mine disappeared?’!?!?! She then said my delivery time is showing July 15! On July 20 I would need to renew my lease again!!!! Oh, my estimated delivery time currently shows September
.I called a manager at the Carlsbad delivery center to complain about the website and just to double check there was nothing wrong with my account. I felt he tried to put the blame on me for waiting until May 5 to complete my financing. He mentioned there is an “algorithm “ that shows the longer people take to complete paperwork the less likely they will actually buy the car. He eluded this is why I might have been passed up. I referred a coworker to the same location I ordered from. She ordered her Y May 15 and got her car June 15! I have seen so many mid May orders take delivery before me.
I feel since I was locked in a much lower price Tesla was prioritizing deliveries based on price to boost second quarter sales. Seems kinda sneaky and dishonest if this is true. Helps stock holders but sucks for customers. I would have gladly paid commission to secure a car in a reasonable amount of time. I would rather had Tesla be honest and say we will price lock you but prepare for a September delivery. At least I could plan ahead. I’m a single Dad and we only have one car. Planning is everything!
For a “technology “ company you would think they could manage a website and keep track of chronological orders. In 2006 I ordered a refreshed BMW 3 series. You could preorder, configure through a dealer. I got an estimated delivery time and watched my car go through various cycles of production online. You could even track it on the boat from Germany to the US. It got here on time!!!! It was in perfect condition too. That was 2006!!!
I’m not accepting the chip excuses because my coworker got her chip. There have been thousands and thousands of later orders that received theirs.
This has been a stressful car buying experience. My SA seems to be as much in the dark as me. Spending over 50K on anything should not be this frustrating. If I don’t get a car before July 15. I’m going back to BMW to buy a X3 e or try to extend my current lease so I can buy the i4 ( my dealer already made that offer ). Screw the 0-60 times and charging network. At some point you just want confidence that a company is there for you and wants your business.
